A leading entertainment company in Indiana, Pennsylvania, is looking for a Table Games Supervisor. This role involves overseeing staff, managing daily operations of table games, ensuring compliance with regulatory standards, and providing superior customer service. The candidate should have an Associate's degree or equivalent experience in Table Games leadership. Excellent communication skills and proficiency in Microsoft applications are required. Flexibility to work shifts including nights and holidays is essential.
Qualifications
At least 18 years of age required.
Must have thorough knowledge of all Table Games and operations.
Flexible to work all shifts including holidays, nights and weekends.
Responsibilities
Supervise staff in the Table Games Department.
Monitor daily operations and enforce games procedures.
Ensure superior customer service is provided.
Handle customer and team member concerns and complaints.
Skills
Excellent written and oral communication skills
Proficiency in Microsoft applications (Excel, Word)
Ability to interact diplomatically with guests and staff
Knowledge of Table Games operations
Education
Associates degree (A.A.) in related field or equivalent experience
Job description
A leading entertainment company in Indiana, Pennsylvania, is looking for a Table Games Supervisor. This role involves overseeing staff, managing daily operations of table games, ensuring compliance with regulatory standards, and providing superior customer service. The candidate should have an Associate's degree or equivalent experience in Table Games leadership. Excellent communication skills and proficiency in Microsoft applications are required. Flexibility to work shifts including nights and holidays is essential.