Table Games Floor Lead - Elevate Casino Guest Experience

MGM Resorts International; Detroit (MI); Sur place; USD 36 000 - 51 000; Plein temps

Avantages offerts par ce poste

Wellness incentive programs

Hotel, Food and Beverage, Retail, and/

Entertainment Discounts

Free meals in employee dining room

Free parking

Employee fitness center

Promotion opportunities

Volunteer opportunities

Résumé du poste

Detroit, Michigan-based MGM Resorts International is seeking a Table Games Floor Supervisor. You will lead dealers, supervise table gaming, and ensure exceptional guest service while reconciling accounts and maintaining equipment.

The role emphasizes safety, accuracy, and teamwork in a fast-paced entertainment environment. Ideal candidates have a high school diploma and casino operations or supervisory experience, with availability for varied shifts including weekends and holidays.

Qualifications

• High school diploma, GED or equivalent required.
• Two years of casino operations experience or equivalent mix of education, training and experience.
• Two years of supervisory experience preferred.
• Two years of dealer experience preferred.
• Ability to work weekends and holidays

Responsabilités

• Lead dealers to ensure high proficiency and superior guest service.
• Monitor guest flow and adjust open table games as needed.
• Evaluate players objectively per policy.
• Maintain bankroll levels for expected play.
• Reconcile table accounting and maintain gaming equipment.
• Verify documents and ensure procedures are followed.
• Notify Pit Manager or Shift Manager of unusual activity.

Connaissances

Guest service

Supervisory experience

Team leadership

Cash handling

Formation

High school diploma, GED, or equivalent

Outils

Gaming equipment handling

Description du poste

Detroit, Michigan-based MGM Resorts International is seeking a Table Games Floor Supervisor. You will lead dealers, supervise table gaming, and ensure exceptional guest service while reconciling accounts and maintaining equipment.

The role emphasizes safety, accuracy, and teamwork in a fast-paced entertainment environment. Ideal candidates have a high school diploma and casino operations or supervisory experience, with availability for varied shifts including weekends and holidays.