Table Games Floor Supervisor: Lead a Dynamic Casino

MGM Resorts; Detroit (MI); On-site; USD 36,000 - 51,000; Full time

Benefits offered by this job

Wellness programs

Employee dining discounts

Free meals in employee dining room

Free parking

Employee fitness center access

Promo opportunities and networking

Job summary

MGM Resorts Detroit invites applicants for a Table Games Floor Supervisor role. Lead and supervise dealers, ensure smooth operation, accurate table accounting, and exceptional guest service for a premier entertainment venue.

Starting rate: $31.50 hourly. Position requires supervising table games, monitoring flows, and maintaining integrity of equipment and documents, with weekend/holiday shifts. On-site role promoting growth within a dynamic casino environment.

Qualifications

• High school diploma, GED, or equivalent.
• Two years of prior relevant casino operations experience or an equivalent combination of education, training and experience.
• Two years of prior relevant experience as a supervisor preferred.
• Two years of prior relevant experience as a dealer preferred.
• Ability to work a varied shift to include weekends and holidays.

Responsibilities

• Manage performance of dealers to ensure that each game is dealt to the customer with a high degree of proficiency and that superior customer service is provided to guests.
• Monitor guest flow and notify management when adjustments to open table games are needed.
• Observe, evaluate, and rate players objectively and accurately in accordance with departmental policy.
• Maintain proper bankroll levels to accommodate existing or anticipated play.
• Reconcile table accounting accurately and with integrity and maintain card/dice and all gaming equipment.
• Verify the accuracy of all documents and ensure that all procedures are adhered to.
• Notify the Pit Manager and/or Shift Manager immediately of any unusual activity of high limit play or if damage/tampering of equipment is suspected.

Skills

Table game supervision

Guest service excellence

Cash handling & bankroll management

Team leadership

Communication skills

Education

High school diploma / GED

Job description

MGM Resorts Detroit invites applicants for a Table Games Floor Supervisor role. Lead and supervise dealers, ensure smooth operation, accurate table accounting, and exceptional guest service for a premier entertainment venue.

Starting rate: $31.50 hourly. Position requires supervising table games, monitoring flows, and maintaining integrity of equipment and documents, with weekend/holiday shifts. On-site role promoting growth within a dynamic casino environment.