Table Games Floor Lead & Dealer Coach

IP Casino Resort Spa; Biloxi (MS); On-site; USD 65,000 - 95,000; Full time

Job summary

Boyd Gaming is seeking a leader to oversee table game operations at IP Casino Resort Spa in Biloxi, MS. You will manage a team of dealers, ensure safety, integrity, and compliance with company and regulatory policies, and drive exceptional guest experiences.

You will coach dealers, monitor performance, and collaborate with security and gaming staff to maintain high standards of service while supporting a culture of accountability and teamwork.

Responsibilities

• Oversee table games and team members to ensure safety, integrity, security, and compliance with company and regulatory policies.
• Supervise, coach, and support dealers.
• Maintain superior customer service by identifying, cultivating, and improving the established player base to enhance the company's image.

Job description

Boyd Gaming is seeking a leader to oversee table game operations at IP Casino Resort Spa in Biloxi, MS. You will manage a team of dealers, ensure safety, integrity, and compliance with company and regulatory policies, and drive exceptional guest experiences.

You will coach dealers, monitor performance, and collaborate with security and gaming staff to maintain high standards of service while supporting a culture of accountability and teamwork.