Table Games Supervisor - Casino Operations & Compliance

Bally's Corporation; Biloxi (MS); Presencial; USD 40.000 - 65.000; Jornada completa

Descripción de la vacante

Hard Rock Hotel & Casino Biloxi is seeking a Table Games Supervisor to oversee table game operations, coach dealers, and ensure compliance with Mississippi gaming regulations and company policies.

The role requires at least two years of table games experience and an active Mississippi Gaming License; High School or equivalent preferred. Strong leadership, communication, and math skills are essential; on-site position with opportunities to enhance guest satisfaction.

Formación

• Two years of prior table games experience (preferred).
• MS Gaming License (required).
• High School (preferred).
• Knowledge of state gaming regulations is expected.

Responsabilidades

• Abides by Hard Rock policies, procedures, and courtesy guidelines.
• Performs duties per Mississippi gaming regulations.
• Maintains knowledge of regulations set forth by the Mississippi Gaming Commission and the Mississippi State Tax Commission regarding table game operations.
• Completes table fills, credits and markers and comps.
• Verifies and approves guest transactions with knowledge of Title 31.
• Safeguards the company's assets assigned.
• Ensures all scheduled tables are manned at the start of the shift.
• Coaches and evaluates Hard Rockers; maintains personnel records.
• Supervises games to ensure dealers follow policy and procedures.
• Promotes safety awareness to minimize work-related injuries.
• Enrolls new guests in the Encore players club.
• Maintains knowledge of comp procedures and guest evaluation for complementary process.
• Resolves guest and Hard Rocker issues/disputes.
• Adheres to department and property policies.
• Maintains knowledge of property information & memorabilia.

Conocimientos

Professional image

High energy

Time management

Judgment & common sense

Interpersonal skills

Flexible schedule

Communication skills

Written & verbal

Mathematics basics

Problem solving

Microsoft Office

Educación

High School (preferred)

Two years table games experience (preferred)

Herramientas

Microsoft Office

Descripción del empleo

Hard Rock Hotel & Casino Biloxi is seeking a Table Games Supervisor to oversee table game operations, coach dealers, and ensure compliance with Mississippi gaming regulations and company policies.

The role requires at least two years of table games experience and an active Mississippi Gaming License; High School or equivalent preferred. Strong leadership, communication, and math skills are essential; on-site position with opportunities to enhance guest satisfaction.