Table Games Dealer- Part Time

Churchill Downs Incorporated; Sioux City (IA); On-site; USD 42,000 - 62,000; Full time

Job summary

Churchill Downs Incorporated is seeking a Table Games Dealer to proficiently deal multiple table games on a rotation, delivering prompt and courteous service while upholding game integrity. You will explain rules and assist players, maintain cash handling accuracy, and stay informed about other gaming activities.

The role requires a high school diploma or equivalent, with proficiency in Blackjack and basic math.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service and interpersonal abilities.
• Detail-oriented and thorough with organizational and time management skills.
• Ability to work under stress in a fast-paced environment.
• Proficiency in basic mathematical calculations.

Responsibilities

• Deal multiple table games on a rotational basis to meet demand and maintain game integrity.
• Provide prompt, accurate and courteous service while adhering to policies and procedures.
• Explain game rules and aspects to players as needed.
• Manage cash handling and maintain accurate records for assigned properties.
• Maintain familiarity with other gaming activities to assist patrons.

Skills

Communication skills

Customer service

Attention to detail

Stress management

Basic math

Blackjack knowledge

Education

High school diploma or equivalent

Job description

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Hard Rock Hotel & Casino Sioux City is an award-winning gaming destination with more than 675 slot machines, live table game action, first-class amenities, and heart-pounding entertainment. The property’s Hard Rock Hotel is a AAA Four Diamond rated hotel; a distinction which only five percent of the more than 28,000 properties approved by AAA achieve. Complementing the hotel and casino are three bars and two restaurants including Fuel American Grill and Main + Abbey, a AAA Three Diamond rated restaurant. Putting the ‘Rock’ in ‘Hard Rock’, guests are invited to experience the legends of music by exploring Hard Rock’s expansive memorabilia collection with iconic pieces from SLASH to Johnny Cash!

JOB SUMMARY

The Table Games Dealer is responsible for proficiently dealing multiple table games on a rotational basis, providing prompt, accurate, and courteous dealing service to players in accordance with standard procedures, maintaining the integrity of the game and explaining aspects of the games to players unfamiliar with game rules.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Deal multiple games on a rotational basis, depending on training and acquired proficiency, to meet client demand, protect game integrity, and allow others to obtain game proficiency, as determined by management.
• Provide prompt, accurate, and courteous service to players, utilizing the highest degree of technical skill in dealing the game while adhering to established standard policies and procedures.
• Explain aspects of the games to gaming patrons as requested.
• Process all cash and maintains proper handling and accounting for assigned property items.
• Maintain familiarity with other gaming and entertainment/service activities in order to provide information and respond to patrons.
• Maintain an intimate and sound understanding of all standards, policies and procedures, including general policies and procedures of the Games department; and those particular to each game in which the dealer provides service.
• Learn additional games as required by management.
• Represent property on any public gathering as directed by management
• Performs other related duties as assigned

REQUIRED SKILLS AND ABILITIES

• Excellent verbal and written communication skills
• Excellent customer service and interpersonal skills
• Detail-oriented and thorough with strong organizational and time management skills
• Ability to work under stress in a fast-paced environment

EDUCATION AND EXPERIENCE

• High school diploma or equivalent preferred
• Demonstrate proficiency in dealing and having games knowledge of a minimum of Blackjack.
• Perform basic mathematical functions.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

• The employee is required to stand for 80 minutes at a time.
• Reach across a table that is waist high to give and take the player’s cards and wagers.
• Deal cards, which involve sweeping arm motions from side to side.
• Finger dexterity to be able to shuffle and deal cards.
• The employee may be required to work long hours, including nights, weekends, and holidays.
• The noise level in the work environment is usually moderate to loud.
• The work environment may vary in levels of crowds, noise, and smoke, depending on the assigned station and customer volume.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Work With Us

Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.