Table Games Dealer, Part Time

Rio Hotel & Casino Las Vegas; Las Vegas (NV); On-site; USD 22,000 - 33,000; Full time

Job summary

Rio Las Vegas is seeking a Table Games Dealer to deliver an exhilarating gaming experience across blackjack, poker, roulette, craps and baccarat. You will operate tables with precision, educate guests on rules, and ensure fair play while maintaining high service standards.

Responsibilities include handling winnings, detecting irregularities, and collaborating with pit bosses to keep the floor running smoothly. Fluent English communication and cash-handling accuracy are required.

Qualifications

• High school diploma or equivalent.
• Dealer training program or equivalent experience.
• Knowledge of Rio Las Vegas games and quick adaptation to new games.
• Strong math and communication skills.
• Outstanding customer service and interpersonal skills.
• Ability to excel in fast-paced, high-pressure gaming environment.
• Meticulous cash handling accuracy.
• Must meet gaming age requirements and licensing.

Responsibilities

• Deal cards or manage gaming equipment for games such as blackjack, poker, roulette, craps and baccarat.
• Control game tempo to ensure an engaging and fair experience.
• Guide players through rules and procedures, creating a welcoming environment.
• Accurately calculate and distribute winnings and payouts.
• Interact with guests professionally and helpfully, addressing inquiries.
• Handle disputes with tact to maintain guest satisfaction.
• Monitor table for cheating or irregularities and report concerns.
• Adhere to casino policies, procedures and gaming regulations.
• Collaborate with supervisors and pit bosses to maintain smooth floor operation.
• Read and communicate in English; follow safety and operating instructions.

Skills

Mathematical skills

Communication skills

Customer service

Education

High school diploma or equivalent

Job description

WHAT YOU’LL DO

The Table Games Dealer at the Rio Hotel and Casino in Las Vegas is a pivotal role in providing an exhilarating and memorable gaming experience for our diverse clientele. Our Table Games Dealers will operate various casino games with precision, adhering to the highest standards of customer service, gaming integrity, and entertainment value.

ROLE EXPECTATIONS

Responsibilities include, but are not limited to, the following:

Game Operation:

• Proficiently deal cards or manage gaming equipment for an array of table games, including but not limited to blackjack, poker, roulette, craps, baccarat, and more.
• Expertly control the tempo of the game, ensuring it is engaging and equitable.
• Guide newcomers through game rules and procedures, creating a warm and inviting gaming environment.
• Accurately calculate and distribute winnings and payouts, offering a seamless and enjoyable gaming experience.

Customer Service:

• Interact with guests in a courteous, professional, and personable manner, offering assistance, answering inquiries, and going above and beyond to ensure their comfort and satisfaction.
• Effectively handle player disputes or rule infractions with tact and diplomacy, fostering positive guest experiences.

Game Security:

• Maintain vigilant oversight of the gaming table to detect any signs of cheating, irregularities, or suspicious activities.
• Swiftly report any concerns or discrepancies to the casino’s security team to preserve the game’s integrity and guest trust.

Compliance:

• Meticulously adhere to all casino policies, procedures, and gaming regulations, with a particular focus on those unique to the Rio Hotel and Casino.
• Participate in regular and advanced training sessions to remain at the forefront of rule changes and best practices, guaranteeing full compliance and exceptional performance.

Teamwork:

• Foster seamless collaboration with fellow casino staff, including supervisors and pit bosses, to ensure the continuous and harmonious operation of the gaming floor.

Communication:

• Ability to read and interpret documents In English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate with guests verbally in English. Written communication skills in in English may also be required.

SUPERVISORY RESPONSIBILITIES

• This position does not have supervisory responsibilities.

REQUIREMENTS

• High school diploma or equivalent.
• Successful completion of a comprehensive dealer training program or an equivalent amount of relevant experience.
• An in-depth knowledge of the specific casino games offered at the Rio Hotel and Casino, coupled with the ability to quickly adapt to new games and rules.
• Strong mathematical and communication skills.
• Outstanding customer service and interpersonal skills, with an unwavering commitment to exceeding guest expectations.
• The capacity to excel in a fast-paced, high-pressure gaming environment.
• Meticulous attention to detail and unfailing accuracy in cash handling.
• Must meet the age requirement for gaming employees in Las Vegas and hold any required gaming licenses or permits.

CERTIFICATIONS, LICENSES, REGISTRATIONS

• Must be able to qualify for licenses and permits required by federal, state and local regulations.

PHYSICAL REQUIREMENTS

• Must be able to work under time constraints and within established deadlines.
• Must regularly lift and/move up 25 pounds, and must have the ability to push, pull, reach, bend, twist, kneel and balance when performing job duties in varying work areas such as confined spaces.

WORKING CONDITIONS

• This role may entail exposure to cigarette smoke, high-volume background noise, and varying shift schedules, including evening and late-night hours. It also necessitates prolonged periods of standing to facilitate games and engage with patrons.

Rio Las Vegas is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Rio Las Vegas makes hiring decisions based solely on qualifications, merit, and business needs at the time.