T901 Product Support Leader

GE Aerospace; United States; Remote; USD 110,000 - 145,000; Full time

Job summary

GE Aerospace in Lynn, MA is seeking a T901 Product Support Leader (Product Support Manager) to drive the integration and implementation of product support processes across the organization. You will lead a cross-functional team, develop the integrated product support plan, and ensure readiness and sustainment for the T901 program with the U.S.

Army. Strong leadership and program management skills are essential.

Qualifications

• Bachelor's degree required.
• Minimum 5 years of experience in product support and/or product development.

Responsibilities

• Cross-functional leadership to lead development and production introduction of the improved T901 turbine engine for the U.S. Army.
• Develop and maintain the integrated product support plan for the T901 program and manage execution through qualification, entry into service, and transition to sustainment readiness.
• Coordinate support activities across Support Equipment, Repair Engineering, Technical Publications, Reliability, Maintainability, Human Factors Engineering, Provisioning, Customer Training, and Maintenance Data Systems to meet requirements and goals.
• Develop cost and schedule planning estimates supporting Earned Value Management processes; identify risks and execution status.
• Manage product and service development from concept through production introduction ensuring design-for-supportability.
• Influence product support strategy and resource planning including policy development.
• Develop and implement the digital strategy for the T901 engine to maximize customer value and readiness outcomes.
• Use high-level judgment to assess incomplete information and generate solutions addressing technical, schedule, and customer challenges.

Skills

Leadership

Communication

Interpersonal skills

Problem solving

Program management

Project management

Documentation & planning

Education

Bachelor's degree

Job description

Job Description Summary

The T901 Product Support Manager demonstrates accountability for functional, business, and broad company objectives. In this role you will develop, integrate, and implement processes that meet business financial and technical needs across the organization, manage complex issues within functional area(s) of expertise, be involved in long-term planning, and contribute to the overall business strategy and execution. High levels of operational judgment are required to achieve outcomes required.

Job Description

Job Title

T901 Product Support Leader (Product Support Manager)

Company Intro/About GE Aerospace

GE Aerospace is a world-leading provider of aircraft engines, components, and integrated systems for commercial and military customers. We support critical missions by bringing together deep engineering expertise, operational excellence, and a relentless focus on Safety, Quality, Delivery, and Cost.

Site, Business, OR Functional Area Overview

This role is based in Lynn, Massachusetts (GET) and supports the T901 program within the Services/Support organization. You will work cross-functionally with Engineering, Program Management, Operations, and customer-facing teams to ensure the T901 engine enters service with the supportability, readiness, and sustainment infrastructure required by the U.S. Army.

Role Overview

The T901 Product Support Leader demonstrates accountability for functional, business, and broader company objectives. In this role, you will lead a cross-functional team (including direct reports) to develop, integrate, and implement product support processes that meet financial and technical needs across the organization. You will manage complex product support challenges, contribute to long-range planning, and help shape product support strategy through qualification and entry into service. High levels of operational judgment are required to deliver outcomes across cost, schedule, technical requirements, and customer commitments.

Key Responsibilities

• Cross-Functional Leadership: Lead a cross-functional team and direct reports to complete development and production introduction of the improved T901 turbine engine for the U.S. Army. Align stakeholders to program milestones and ensure disciplined execution.
• Integrated Product Support Planning & Execution: Develop and maintain the integrated product support plan for the T901 program. Manage execution through qualification, entry into service, and transition to sustainment readiness.
• Functional Support Integration: Coordinate support activities across Support Equipment, Repair Engineering, Technical Publications, Reliability, Maintainability, Human Factors Engineering, Provisioning, Customer Training, and Maintenance Data Systems to meet customer requirements and business goals.
• Cost & Schedule / EVM Support: Develop cost and schedule planning estimates supporting internal and external Earned Value Management (EVM) processes. Drive visibility to risks, assumptions, and execution status.
• Program Management - Development Through Production: Manage product and service development efforts from concept through production introduction, ensuring supportability is designed-in and scalable.
• Product Support Strategy & Resourcing: Influence product support strategy, including resource planning and policy development..
• Digital Product Support Strategy: Develop and implement the digital strategy for the T901 engine to maximize customer value (e.g., data-enabled support, improved sustainment insights, enhanced readiness outcomes).
• Judgment, Problem Solving, and Decision Support: Use high-level judgment to assess incomplete or complex information, ask the right questions and develop recommendations using multiple data sources. Generate solutions beyond standard parameters to address technical, schedule, and customer challenges.

Required Qualifications

• Education: Bachelor's degree from an accredited university or college.
• Experience: Minimum 5 years of experience in product support and/or product development.

Desired Characteristics

Strong oral and written communication skills. Strong interpersonal and leadership skills. Demonstrated ability to analyze and resolve problems. Demonstrated ability to lead programs/projects. Ability to document, plan, and execute programs. Established project management skills.

Closing

At GE Aerospace, we are committed to fostering an inclusive workplace that values diversity and empowers employees to thrive. This role requires access to U.S. export-controlled information. Therefore, for applicants who are not asylees, refugees, lawful permanent residents, or U.S. citizens (i.e., not a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3), otherwise known as a U.S. Person), final offers will be contingent on the ability to ob