T-Mobile - Retail Store Manager - Terre Haute, IN

United Wireless; Terre Haute (IN); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability coverage

Paid time off

Job summary

United Wireless in Terre Haute, Indiana, is seeking a Retail Store Manager to lead store operations, hire and train staff, and ensure an outstanding customer experience. You will oversee scheduling, marketing activities, asset protection, and inventory control while guiding a motivated team to meet performance targets.

The role requires 1–3 years in retail sales/management, a high school diploma or GED, and the ability to stand for extended periods.

Qualifications

• 18+ years old and eligible to work in the United States.
• High school diploma, GED, or equivalent.
• 1–3 years of experience in retail sales and sales management.
• Ability to stand for long periods and perform physical tasks.

Responsibilities

• Oversee all store operations including hiring, scheduling, training, marketing, and asset protection.
• Lead and mentor the team to achieve store goals and deliver an exceptional customer experience.
• Drive inventory management, loss prevention, and sales performance.
• Provide feedback to employees and maintain an inclusive, high-performing environment.
• Ensure compliance with United Wireless policies and procedures.

Skills

Leadership

Team leadership

Customer service

Retail sales

Education

High school diploma

Tools

POS systems

Job description

Job Overview

As a Retail Store Manager, you lead by example, inspire your team to go all in, and empower them to excel in connecting customers to their world. You are responsible for overseeing all aspects of store operations, including hiring, scheduling, training, marketing, asset protection, and team leadership. With a strong understanding of the retail environment, you ensure the store runs smoothly and efficiently while delivering exceptional customer experience. In this role, you serve as the primary point of contact for all store employees, fostering a motivated and high-performing team. Your leadership is key to driving success and achieving store goals.

Key Responsibilities

As a key leader, you drive team performance, customer satisfaction, and store success. You provide feedback to employees, assist with customer concerns, and ensure a positive experience aligned with our brand. You oversee staffing, scheduling, marketing, and loss prevention while supporting operational excellence through sales and inventory management. You hire passionate individuals, mentor your team, and stay current on products and leadership practices. By creating an inclusive environment, focusing on performance management, and recognizing achievements, you ensure the store meets success metrics—all while upholding United Wireless policies and procedures.

Requirements

Applicants must be at least 18 years old, authorized to work in the United States, and have a high school diploma, GED, or equivalent. Reliable transportation and a flexible schedule are required to meet the needs of the role. Candidates should have 1–3 years of experience in retail sales and sales management, including leadership roles within a retail environment. The position also requires the ability to stand for long periods and perform physical tasks as needed. We are committed to fostering an inclusive workplace, and reasonable accommodations can be provided to support individuals with disabilities in performing essential job functions.

Benefits (for full-time employees)

We offer benefits to our full-time employees, including health, dental, vision, and life insurance. Additionally, we offer long-term and short-term disability coverage, along with paid time off to support a healthy work-life balance.