T Mobile Authorized Retailer Assistant Manager

GP Mobile LLC.; Auburn (ME); On-site; USD 45,000 - 55,000; Full time

Job summary

GP Mobile LLC, un détaillant autorisé de T-Mobile, recherche un Retail Associate Manager pour rejoindre son équipe à Auburn, Maine. Le poste consiste à diriger et développer l'équipe en offrant un service client exceptionnel, tout en travaillant dans une ambiance dynamique. Avec des opportunités de croissance et des commissions illimitées, c'est le moment de faire passer votre carrière au niveau supérieur.

Benefits

Commission

401(k)

Bonus basé sur la performance

Salaire compétitif

Assurance dentaire

Congés payés

Programme de formation et développement

Assurance santé

Possibilité d'avancement

Qualifications

• 1 an d'expérience en service à la clientèle et/ou ventes, vente au détail de préférence.
• Disposé à travailler les soirs, week-ends et jours fériés.
• Capacité à diriger et à encadrer des équipes.

Responsibilities

• Développer et diriger l'équipe du magasin en assurant l'expérience client.
• Observer et guider les interactions des employés avec les clients.
• Gérer les temps d'attente des clients et se tenir informé des produits.

Skills

Communication

Leadership

Service à la clientèle

Job description

Benefits:

• Commission
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Donation matching
• Employee discounts
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Chase #LimitlessPotential at GP Mobile, an Authorized T-Mobile Retailer!

GP Mobile is one of the largest Authorized T-Mobile Retailers in the US.

Seeking candidates with hustle and ambition for unlimited potential.

If you want to earn unlimited commissions while working in a fun, fast-paced environment, GP Mobile is the place to be!

Se prefieren hablantes bilingües de español, pero no se requieren.

Why Join Our Team? #LimitlessPotential #CareerGrowth #ConnectedCulture

Be unstoppable with us!

Job Overview

The Retail Associate Manager works in partnership with the Store Manager to lead and develop the store team to deliver T-Mobile’s aspirations of earning a place in our customers’ hearts and Mobile Associate success.

Job Responsibilities:

• Responsible for infusing every store’s Mobile Associates with a passion for T-Mobile’s Manifesto by thoroughly orienting and grounding them to a standard of Loving Our Customers.
• Ensure that every customer need is met, and employees build customer confidence by making their experience comfortable, simple, and by solving the whole problem.
• Complete observations of Mobile Associates’ interactions with customers, including feedback, for development, training, and coaching.
• Manage customer wait time effectively. Stay current on products, services, and promotions.
• Lead by example, staying updated on the latest products, services, training, and leadership best practices. Interact directly with Mobile Associates to ensure they meet or exceed success measurements and complete training on time.
• Assist in maintaining the quality of the store environment and adhere to standards. Use visual displays and interactive devices effectively. Keep displays current. Assist in executing Retail Methods & Procedures.
• Ensure team knowledge of store systems and communications. Deliver financial results based on KPIs. Manage store expenses, discounting, and credits.

The experience you’ll bring:

• 1 year customer service and/or sales experience, retail preferred
• Available to work nights, weekends, and holidays
• Ability to lead and mentor teams to deliver results
• Outstanding communication skills to interact with teammates and customers

What’s in it for you:

• Competitive base pay plus commissions
• Benefits for part-time and full-time employees
• Medical, dental, and vision benefits
• 401K Plan
• Generous paid time-off programs
• Phone service discounts
• Serious growth potential for your career

This is an opportunity to join a company revolutionizing the wireless industry. We encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, and members of the LGBTQ+ community, to apply. We are an equal opportunity employer.