T&M Specialist

Paycom; Phoenix (AZ); On-site; USD 65,000 - 95,000; Full time

Job summary

Paycom in Phoenix, AZ is seeking a T&M Specialist to drive and manage the sales process for Test & Measurement products. You will articulate our technology portfolio to both business and technical users, working with Account Managers and Customers to develop solutions.

The role blends technical consultancy with sales, identifying customer requirements, providing demonstrations, and delivering technical presentations. Travel up to 50% is required for on-site visits and collaboration.

Qualifications

• Bachelor's degree preferred in business or engineering fields.
• Experience with CRM systems and sales processes is advantageous.
• Proven ability to manage a sales pipeline and close opportunities.
• Strong MS Office skills (Word, Excel, PowerPoint) required.
• Must hold a valid driver's license and be able to travel.

Responsibilities

• Act as factory trained certified expert for TE sales organization.
• Build relationships within the contact base and represent our brands.
• Convert leads into opportunities and manage the sales funnel.
• Gather customer requirements and produce technical solutions on time.
• Deliver technical presentations and provide product support to AMs and customers.
• Collaborate with Product Management to relay feedback and opportunities.

Skills

CRM familiarity

Sales pipeline management

MS Office proficiency

Travel readiness

Education

Bachelor's degree preferred

Engineering degree preferred

Tools

MS Office Suite

CRM software

Job description

Job DetailsJob Location: AZ Phoenix - Phoenix, AZ 85040Position Type: Full TimeTravel Percentage: Up to 50% Job Category: SalesSummary / Position Purpose:

As a T&M Specialist you are responsible for actively driving and managing the sales process with Account Managers and Customers for Test & Measurement products. The T&M Specialist must be able to articulate the company’s technology and product portfolio, positioning to both business and technical users.

This role primarily engages in a sale’s technical consultancy role. The Specialist will provide technical assistance and guidance during the sales process by identifying the customer’s technical and business requirements, working closely with Account Managers, consulting with technical supplier representatives, and supporting business sales teams, account managers and partners on sales opportunities.

Essential Duties, Functions and/or Responsibilities:

• Act as factory trained certified expert (where appropriate) for TE sales organization
• Responsible for relationship building within contact base and providing professional representation of the TestEquity brands, including Jensen, Techni-Tool, TestEquity and our own brand line)
• Allocate non-assigned leads, ensuring that 100% are converted to opportunities and either closed/won or closed/lost
• Attend meetings, when necessary, with customers and AM’s to determine technical and business requirements and ensuring that all necessary information is collated prior to producing a solution
• Provide technical solutions in a professional manner and to agreed timeframes
• Effectively demonstrates products to customers
• Effectively communicates to customers the company Core Value Proposition, and identify best practices to the customer to drive soft cost savings, and lift customer partnership revenue
• Create and confidently deliver technical presentations internally and externally
• Deliver training on solutions and provide product support to AM’s and customers
• Work with Product Management to provide feedback on issues with current products and provide input around new products
• Builds productive relationships internally and externally, fostering teamwork by keeping colleagues updated on activities
• Able to understand business drivers and risks involved to the customer and to TE
• Sell technical solutions to the customer with professionalism and enthusiasm
• Must ensure the proper amount of customer appointment diversity, assuring that a significant amount of the territory is supported proactively through on-site visits and growth efforts
• Works strategically to understand industry trends affecting their customers and identify strategic initiates to relate trends to customer opportunities. Develops compelling vision and communicates this vision to support strategic initiatives for assigned customers
• Establishes good relationships with customers and teams (internal staff and external partners); relates well to people at all levels; builds wide and effective networks and contacts
• Focuses on customer needs and satisfaction; resolves customer issues quickly and accurately; consistently achieves project goals
• Indirectly and directly responsible for product quality
• Other duties as assigned

QualificationsEducation and/or Work Experience Requirements:

• Bachelor's degree in business related field preferred, but not required
• Engineering degree preferred
• 2+ years of electronics distribution experience preferred, but not required
• Familiarity with CRM
• Sales Pipeline/funnel management, a plus
• Advanced skill in MS Office specifically Word, Excel, and Power Point
• Valid driver's license and ability to travel is required
• Prefer previous experience with a major supplier such as Keysight, Tektronix, Keithley, Rohde & Schwarz, Indium, 3M, Desco, Excelta, etc.

Physical Requirements:

Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.

Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.