T&M Specialist

TestEquity LLC; Detroit (MI); On-site; USD 65,000 - 90,000; Full time

Job summary

TestEquity LLC in the United States seeks a T&M Specialist to drive and manage the sales process for Test & Measurement products. You will articulate TE’s technology portfolio to business and technical users, and work closely with Account Managers and customers to identify requirements and deliver effective solutions.

You will lead technical presentations, conduct product demonstrations, and provide training and support while building strong customer relationships and coordinating with

Qualifications

• Bachelor's degree preferred; business or engineering background is a plus.
• Experience with CRM tools and sales processes.
• Familiarity with electronics distribution or high-tech product sales is a plus.
• Strong MS Office skills, especially Word, Excel, and PowerPoint.

Responsibilities

• Act as factory trained certified expert for TE sales organization.
• Build relationships with customers and internal teams; convert leads to opportunities.
• Determine technical and business requirements with customers and AMs to craft solutions.
• Deliver technical presentations and product demonstrations.
• Provide product training and support to account managers and customers.
• Collaborate with Product Management to relay feedback and influence new products.
• Travel on-site to cover territory and drive growth.
• Maintain broad network with customers and partners; manage expectations and issues.

Skills

CRM familiarity

MS Office suite

Travel willingness

Relationship building

Sales pipeline management

Education

Bachelor's degree preferred

Engineering degree preferred

2+ years electronics distribution experience preferred

Valid driver's license

Tools

CRM software

Job description

Summary / Position Purpose:

As a T&M Specialist you are responsible for actively driving and managing the sales process with Account Managers and Customers for Test & Measurement products. The T&M Specialist must be able to articulate the company's technology and product portfolio, positioning to both business and technical users.

This role primarily engages in a sale's technical consultancy role. The Specialist will provide technical assistance and guidance during the sales process by identifying the customer's technical and business requirements, working closely with Account Managers, consulting with technical supplier representatives, and supporting business sales teams, account managers and partners on sales opportunities.

Essential Duties, Functions and/or Responsibilities:

• Act as factory trained certified expert (where appropriate) for TE sales organization
• Responsible for relationship building within contact base and providing professional representation of the TestEquity brands, including Jensen, Techni-Tool, TestEquity and our own brand line)
• Allocate non-assigned leads, ensuring that 100% are converted to opportunities and either closed/won or closed/lost
• Attend meetings, when necessary, with customers and AM's to determine technical and business requirements and ensuring that all necessary information is collated prior to producing a solution
• Provide technical solutions in a professional manner and to agreed timeframes
• Effectively demonstrates products to customers
• Effectively communicates to customers the company Core Value Proposition, and identify best practices to the customer to drive soft cost savings, and lift customer partnership revenue
• Create and confidently deliver technical presentations internally and externally
• Deliver training on solutions and provide product support to AM's and customers
• Work with Product Management to provide feedback on issues with current products and provide input around new products
• Builds productive relationships internally and externally, fostering teamwork by keeping colleagues updated on activities
• Able to understand business drivers and risks involved to the customer and to TE
• Sell technical solutions to the customer with professionalism and enthusiasm
• Must ensure the proper amount of customer appointment diversity, assuring that a significant amount of the territory is supported proactively through on-site visits and growth efforts
• Works strategically to understand industry trends affecting their customers and identify strategic initiates to relate trends to customer opportunities. Develops compelling vision and communicates this vision to support strategic initiatives for assigned customers
• Establishes good relationships with customers and teams (internal staff and external partners); relates well to people at all levels; builds wide and effective networks and contacts
• Focuses on customer needs and satisfaction; resolves customer issues quickly and accurately; consistently achieves project goals
• Indirectly and directly responsible for product quality
• Other duties as assigned

Education and/or Work Experience Requirements:

• Bachelor's degree in business related field preferred, but not required
• Engineering degree preferred
• 2+ years of electronics distribution experience preferred, but not required
• Familiarity with CRM
• Sales Pipeline/funnel management, a plus
• Advanced skill in MS Office specifically Word, Excel, and Power Point
• Valid driver's license and ability to travel is required
• Prefer previous experience with a major supplier such as Keysight, Tektronix, Keithley,
• Rohde & Schwarz, Indium, 3M, Desco, Excelta, etc.

Physical Requirements:

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.

This position requires applicants to be authorized to work in the US without sponsorship; TestEquity does not sponsor applicants for work visas.

TestEquity provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.