T&E Program Analyst - Concur Expert, Hybrid Role

Oldcastle Payroll, Inc.; Alpharetta (GA); Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive base pay

Medical, dental, disability benefits

Retirement savings program

Health and wellness programs

Inclusive culture

Job summary

CRH Americas Materials is seeking a skilled AMAT SSC Travel and Expense Program Analyst to support our shared services. This role involves Concur expense solution administration, configuring Concur rules, and ensuring adherence to Corporate Card Policies.

The ideal candidate will drive process improvements, support new implementations, and enhance user experience through data-driven analysis and cross-functional collaboration.

Qualifications

• Bachelor's degree in accounting or related field preferred.
• Minimum 2 years of experience with SAP Concur administration.
• Minimum 3 years of experience in working within Corporate Card functions in a Shared Service.
• Proven track record in delivering high levels of customer service.
• Excellent communication and leadership skills.
• Strong problem-solving abilities and strategic mindset.
• Familiarity designing and standardizing processes, preferably transactional activities
• Working knowledge of the building products/construction industry preferred
• Ability to navigate competing priorities from various stakeholders and make decisions while maintaining collaborative culture.
• Solution-oriented consensus builder, and trusted partner across the organization

Responsibilities

• Sustain a culture of continuous improvement to deliver effective and efficient travel and expense administration.
• Use proper analytical tools to monitor, analyze and investigate inefficiencies or process failures to develop and propose improvement implementations.
• Monitor proper T&E controls as well as key operational management controls.
• Propose concrete action plans to Management regarding training needs based on the frequency of problem types, audit findings, and inquiries from customers. Also, deliver feedback on suggested policies and procedures to gain efficiencies and overall compliance with expense management tools and platforms.
• Provide guidance and training to card holders and Concur users as needed. Support them with any expense reporting issues. Questions must be handled with diplomacy, friendliness, accuracy, timeliness, and confidentiality.
• Provide necessary reports and analyses to management, conduct sensitive investigations, and enforce compliance with Travel and Expense company policies.
• Support external audit efforts and maintain familiarity with SAP elements (e.g., chart of accounts, profit center and cost center hierarchies).
• Remain abreast of best practices and trends relevant to corporate card administration, shared services, and related technologies.

Skills

Customer service

Communication

Leadership

Problem solving

Strategic mindset

Process design

Collaboration

Decision making

Education

Bachelor's degree in accounting or related field

Tools

SAP Concur

Job description

CRH Americas Materials is seeking a skilled AMAT SSC Travel and Expense Program Analyst to support our shared services. This role involves Concur expense solution administration, configuring Concur rules, and ensuring adherence to Corporate Card Policies.

The ideal candidate will drive process improvements, support new implementations, and enhance user experience through data-driven analysis and cross-functional collaboration.