Travel and Expense (T&E) Analyst, Shared Services

CRH; Alpharetta (GA); Hybrid; USD 65,000 - 95,000; Full time

Benefits offered by this job

Health benefits

Retirement savings plan

Wellness programs

Job summary

CRH is seeking an AMAT SSC Travel and Expense Program Analyst to support our shared services. The role focuses on Concur administration, policy adherence, and driving improvements across the Travel and Expense program.

You will work with management to resolve escalated issues and participate in strategic projects to enhance the customer experience. The ideal candidate will have SAP Concur and corporate card experience, strong analytical and communication skills, and a track record of customer

Qualifications

• Minimum 2 years of experience with SAP Concur administration.
• Minimum 3 years of experience in Corporate Card functions within a Shared Service.
• Proven track record in delivering high levels of customer service.

Responsibilities

• Sustain a culture of continuous improvement for travel and expense administration.
• Monitor and analyze inefficiencies to propose improvements.
• Maintain proper T&E controls and management controls.
• Provide training to cardholders and Concur users as needed.

Skills

SAP Concur

Corporate Card

Analytical skills

Communication

Leadership

Education

Bachelor's degree in accounting or related field

Tools

Concur

Job description

Job ID: 528899

CRH’s Americas Materials business is the leading provider of building materials in North America. The aggregates, asphalt, ready mixed concrete, paving and construction services we deliver are critical to building our world. Our operations span 45 U.S. states and two Canadian provinces with over 30,000 employees across 1,700 operating locations.

Job Summary

We are seeking a skilled and experienced AMAT SSC Travel and Expense (T&E) Program Analyst to support our shared services. This role involves Concur expense solution administration and partner with management in ensuring adherence to the Company’s Corporate Card Policies and Procedures. The Corporate card analyst manages the configuration of the Concur rules to support operations, resolution of escalated T&E program issues, communications to end users, and active participation in all related strategic projects. As a subject matter expert, the ideal candidate supports new process implementations to completion and improve the customers' experience.

What Procure-to-pay (P2P) Does

(P2P) streamlines the process of processing invoices, ensuring suppliers are paid efficiently and managing the Travel and Expense program. By centralizing accounts payable functions, it fosters consistent standards, improved compliance, and enhanced visibility across an organization. P2P empowers the organization to reach a high level of efficiency while minimizing errors and enhance vendors and internal customer experience. Furthermore, the Shared Service P2P department can leverage data analytics for better decision-making, optimizing overall financial and operational performance.

What Shared Services Does

A Shared Services Center (SSC) centralizes critical business processes, streamlining operations, reducing costs, and delivering consistent quality. By consolidating areas such as finance, procurement, payroll, and reporting, SSC eliminates duplication, frees time for strategic priorities, and fosters efficiency. Shared Services enables companies to focus on growth and strategic goals while maintaining operational excellence. SSC's primary functions include:

• O2C (Order-to-Cash): Manages the customer journey from order to payment, driving smoother revenue processes.
• R2R (Record-to-Report): Enables robust financial reporting and accounting.
• P2P (Procure-to-Pay): Ensures timely vendor payments and strong supplier relationships. Manages the Travel and Expense Program.
• Center of Excellence: Drives innovation and continuous improvement.
• Payroll (Hire-to-Retire): Ensures accurate, compliant employee payments.

Key Responsibilities

• Sustain a culture of continuous improvement to deliver effective and efficient travel and expense administration.
• Use proper analytical tools to monitor, analyze and investigate inefficiencies or process failures to develop and propose improvement implementations.
• Monitor proper T&E controls as well as key operational management controls.
• Propose concrete action plans to Management regarding training needs based on the frequency of problem types, audit findings, and inquiries from customers. Also, deliver feedback on suggested policies and procedures to gain efficiencies and overall compliance with expense management tools and platforms.
• Provide guidance and training to card holders and Concur users as needed. Support them with any expense reporting issues. Questions must be handled with diplomacy, friendliness, accuracy, timeliness, and confidentiality.
• Provide necessary reports and analyses to management, conduct sensitive investigations, and enforce compliance with Travel and Expense company policies.
• Support external audit efforts and maintain familiarity with SAP elements (e.g., chart of accounts, profit center and cost center hierarchies).
• Remain abreast of best practices and trends relevant to corporate card administration, shared services, and related technologies.

Qualifications

• Bachelor’s degree in accounting or related field preferred.
• Minimum 2 years of experience with SAP Concur administration.
• Minimum 3 years of experience in working within Corporate Card functions in a Shared Service.
• Proven track record in delivering high levels of customer service.
• Excellent communication and leadership skills.
• Strong problem-solving abilities and strategic mindset.
• Familiarity designing and standardizing processes, preferably transactional activities
• Working knowledge of the building products/construction industry preferred
• Ability to navigate competing priorities from various stakeholders and make decisions while maintaining collaborative culture.
• Solution-oriented consensus builder, and trusted partner across the organization

Work Environment

• Hybrid role with flexible work options, requiring some in-person presence.
• Up to 5% travel may be required.
• Normal office working conditions with a quiet noise level.

Location

• Hybrid - 3 days in office. 100% in office during transition.

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

CRH Americas Materials Inc. is an affirmative action and Equal Opportunity Employer.

EOE/Vet/Disability

CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.