Systems Support Technician I

Clallam County Public Hospital District No. 2 (DBA Olympic Medical Center); United States; On-site; USD 35,000 - 52,000; Full time

Job summary

Olympic Medical Center is seeking a Systems Support Technician I to support the IT helpdesk and network systems (data, voice, image, and video). The role focuses on maintaining service levels and assisting users during day shifts on the North Olympic Peninsula, WA.

Responsibilities include WAN/LAN support, deployment and training activities, and collaboration with staff to ensure reliable IT infrastructure for clinical and administrative teams.

Qualifications

• Associates degree or equivalent experience.
• Two years’ experience with WANs/LANs preferred.
• Experience supporting IT helpdesk operations is beneficial.

Responsibilities

• Assist IT team with helpdesk operations and network systems (data, voice, image, video).
• Provide guidance in implementation, ongoing support, and staff training to ensure service levels.

Skills

WAN basics

LAN basics

Helpdesk support

Education

Associates of Science in computer science or related field

Job description

ABOUT OLYMPIC MEDICAL CENTER:

Imagine working on Washington State’s beautiful North Olympic Peninsula where recreational opportunities abound. Whether you enjoy hiking, camping, fishing, kayaking or cycling, the Olympic Peninsula is home to numerous adventures for outdoor enthusiasts. It's a great place to live, work, play and raise a family. Bordered by the scenic Olympic National Park, the Strait of Juan de Fuca and the Pacific Coast - with Seattle and Victoria, BC just a ferry ride away - you won’t find a better location. You’ll receive a competitive salary, excellent benefits plus an amazing PNW lifestyle – a perfect combination!

FTE: 100% WORK SHIFT Days PAY RANGE: $25.54 - $37.53 UNION: SHIFT DIFFERENTIALS/PREMIUMS: On Call Shifts: Yes

JOB DESCRIPTION:

The Systems Support Technician I assists the Information Technology team in ensuring that all OMC helpdesk operations and data, voice, image, and video network systems are installed, supported, and maintained at appropriate service levels. This position provides technical telecommunications and WAN and LAN network proficiency and guidance in the areas of implementation, ongoing support, and training to IT and other OMC staff.

EDUCATION

Associates of Science in computer science, engineering or related field preferred (comparable experience and training may be considered).

EXPERIENCE

Two years’ demonstrated experience of basic understanding of both WANs and LANs preferred.

LICENSURE/CREDENTIALS

None.

Equal Employment Opportunity (EEO) Statement:

Olympic Medical Center is an Equal Opportunity Employer that values workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability. For more information, please visit www.eeoc.gov.

Olympic Medical Center, the largest employer in Clallam County, has a wide variety of employment opportunities. We welcome you the opportunity to join our team of highly-trained and experienced staff! We offer excellent benefits, competitive salaries and an intentional culture that represents respect and appreciation for all of our employees. OMC cares and is an eligible employer for Public Service Loan Forgiveness and other loan forgiveness programs.

Contact us:

[e-mail]

Learn about our Career Pathways

Whether you enjoy hiking, camping, fishing, kayaking or cycling, the Olympic Peninsula is home to myriad opportunities for outdoor enthusiasts, and a great place to live, work, play and raise a family. I find the staff and employees very caring and open, and I'm thrilled that there was an opening in my specialty to be able to come here. - Dr. Zina Hajduczok

There is no better illustration of the value that rural facilities provide to their communities than the annual identification and recognition of the top-performing rural facilities. Each year, the rural hospitals are analyzed through the lens of the Chartis Rural Hospital Performance INDEX, the industry’s most comprehensive and objective assessment of rural hospital performance in the United States.

Family and Medical Leave Act (FMLA) Equal Employment Opportunity (EEO) Equal Polygraph Protection Act (EPPA) Non-discrimination Patient Rights HIPAA