Systems Support Tech I: RACF & Mainframe Specialist

State of Georgia; Atlanta (GA); Vor Ort; USD 33.000 - 43.000; Vollzeit

Benefits dieser Stelle

Flexible schedule

Retirement plan

Health/dental/vision

Paid holidays

Sick leave & vacation

Telework opportunities

Zusammenfassung

State of Georgia's Department of Human Services, OIT Security team, seeks a Systems Support Tech 1 in Atlanta. You will manage user access, create RACF IDs, and help ensure security across mainframe and Unix/Linux environments for DHS agencies.

The role requires at least a high school diploma or GED and at least one year of relevant experience in report writing, data collection, and analysis, with strong customer service skills.

Qualifikationen

• High school diploma or GED required with ability to write and analyze data.
• Experience collecting, tabulating, and analyzing information for reports.
• Strong customer service orientation and interpersonal communication.

Aufgaben

• Provision, reset passwords, and troubleshoot user access across systems.
• Create RACF IDs for DHS mainframe users and manage security controls.
• Perform periodic re-certifications and remove inactive users as needed.
• Produce ad-hoc reports from application data using queries.
• Communicate security policies to users and assist with audits.

Kenntnisse

Report writing

Data collection

Data analysis

Customer service

Communication skills

Ausbildung

High School diploma/GED

Jobbeschreibung

State of Georgia's Department of Human Services, OIT Security team, seeks a Systems Support Tech 1 in Atlanta. You will manage user access, create RACF IDs, and help ensure security across mainframe and Unix/Linux environments for DHS agencies.

The role requires at least a high school diploma or GED and at least one year of relevant experience in report writing, data collection, and analysis, with strong customer service skills.