Systems QA & Data Analytics Analyst

Transamerica Corporation; Denver (CO); Hybrid; USD 58,000 - 70,000; Full time

Benefits offered by this job

Bonus for Eligible Employees

Benefits Package

Pension Plan

401k Match

Tuition Reimbursement

Disability Insurance

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Job summary

Transamerica is seeking a Customer & Business Quality Assurance professional to serve as a SME for WFG Operations systems. The role performs in-depth system testing, defines requirements with IT, and trains employees. It requires a business-related degree, data analysis experience, and strong Excel/SQL skills.

This hybrid position involves three days in office per week at Denver, CO hub and related travel. Responsibilities include creating queries, identifying root causes, QA IT initiatives, and

Qualifications

• Associate’s degree in a business-related field or equivalent experience.
• Up to two years of experience with analysis and using data management tools.
• Technical knowledge with analytical and problem-solving ability.
• Verbal and written communication skills.
• Able to successfully manage multiple assignments under pressure of deadlines.
• Sound decision-making, problem solving and organizational skills.
• Ability to work in both a team environment and individually.
• Proficiency /Advanced Excel skills.

Responsibilities

• Support WFG Operations areas with data needs by creating queries and reports to meet the requirements provided.
• Identify root cause of issues and determine when/if IT tickets should be submitted.
• Conduct quality assurance on IT initiatives as related to of WFG Operations systems (Coding, Licensing, Points) projects and tickets.
• Write IT requests providing detailed information regarding the business need and any impacts the project will have to the business i.e. financial or customer service.
• Monitor WFG Operations (Coding, Licensing, Points) webpages and ensure that they are updated with any changes to policies or to reflect process updates.
• Submit updates for WFG Operations (Coding, Licensing, Points) forms to be reviewed, updated, and posted appropriately.
• Effectively communicate project statuses with IT and appropriate stakeholders.

Skills

Data analysis

Communication

Problem solving

Multi-tasking

Education

Associate degree or equivalent experience

Tools

SQL

Excel

Job description

Transamerica is seeking a Customer & Business Quality Assurance professional to serve as a SME for WFG Operations systems. The role performs in-depth system testing, defines requirements with IT, and trains employees. It requires a business-related degree, data analysis experience, and strong Excel/SQL skills.

This hybrid position involves three days in office per week at Denver, CO hub and related travel. Responsibilities include creating queries, identifying root causes, QA IT initiatives, and