Systems Programmer I - 73001457

DGS Office of External Affairs; Tallahassee (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

Florida Department of Revenue's Information Services Program in Tallahassee is seeking a Systems Programmer I to provide hands-on technical assistance and support for SAP software and hardware, batch job scheduling, and SFTP applications.

You will create thorough technical documentation, participate in ITSM processes, and work on-call in weekly rotations to ensure mission-critical systems run smoothly.

Qualifications

• Two years of IT support experience related to computer systems hardware and software.
• Two years of Systems Administration experience with server maintenance and ITSM processes.
• Two years of demonstrated proficiency in server hardware and application software installation and troubleshooting.
• One year of experience in change management, problem resolution, and continuous improvement of ITSM processes.
• Experience creating and maintaining thorough technical documentation and ability to lead meetings.

Responsibilities

• Install and maintain SAP software and hardware.
• Manage batch job scheduling systems.
• Operate SFTP applications as part of IT operations.
• Create and maintain technical documentation.
• Support ITSM processes and on-call rotations.

Skills

Service Desk / IT support

Systems Administration

Server hardware & software install

Change management & ITSM

Technical documentation

Meeting leadership

Tools

SAP software

Batch job scheduling

SFTP applications

Job description

The Systems Programmer I position is in the Florida Department of Revenue's Information Services Program, providing technical assistance to computer systems and users in Tallahassee. The role involves installing and maintaining SAP software and hardware, batch job scheduling systems, SFTP applications, and creating technical documentation while supporting the ITSM process. This is a mission-critical position that may require on-call support on weekly rotations.

Key qualifications

• Two years of Service Desk or IT support experience related to computer systems hardware and software
• Two years of Systems Administration experience with server maintenance, patching, and ITSM process
• Two years of demonstrated proficiency in server hardware and application software installation and troubleshooting
• One year of experience in change management, problem resolution, and continuous improvement of ITSM processes
• Experience creating and maintaining thorough technical documentation
• Ability to lead meetings