Systems Integrator - Tempus

PNC; United States; Remote; USD 60,000 - 100,000; Full time

Job summary

An innovative firm is seeking a Technology Integration Specialist to join their dynamic team. This remote role focuses on integrating advanced payment solutions and collaborating with sales and product teams to ensure successful client integrations. You'll leverage your technical expertise to troubleshoot issues, educate stakeholders, and contribute to product improvements. If you're passionate about technology and enjoy solving complex problems in a fast-paced environment, this opportunity offers the chance to grow your career while making a significant impact in the payment integration industry.

Qualifications

• Strong understanding of integration best practices and technical requirements.
• Experience with Web APIs and troubleshooting source code.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Lead discussions on solution use cases and workflows with clients.
• Educate stakeholders on product features and API functionalities.
• Troubleshoot integration issues and provide technical support.

Skills

Problem-solving

Communication Skills

Programming Languages

Technical Troubleshooting

Attention to Detail

Tools

XML

JSON

Delphi

Vue.js

HTML

JavaScript

C#

.NET

Microservices Architecture

Job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Technology Integration Specialist within PNC's Tempus Technologies organization, you may be based in a remote location. This is a remote position. Work may be performed from a quiet, confidential space in a home location, approved by PNC. This position may not be available in all geographic locations.

Company Background

Founded in 1987, Tempus Technologies is the expert leader of secure payments at the point of interaction. We're committed to developing exceptional point-of-sale payment integration technology and software solutions to meet the growing needs of our customers' business requirements. As a leader in the industry, we recognize our employees as one of our greatest assets. Tempus is growing and our team is growing with us, allowing for unlimited possibilities for career advancement and the potential for employees to develop their own individual career paths.

Role Responsibilities

1. Partner with Sales, Product, and Implementation teams to align with client goals toward a successful integration.
2. Lead discussions pertaining to solution use cases, workflows, and technical requirements.
3. Provide insight/advisement on integration best practices, architecture/design, and product capabilities.
4. Serve as a technical point-of-contact for implementation team members throughout the integration process.
5. Troubleshoot integration issues, which may include reviewing client and internal code bases.
6. Educate internal and external stakeholders on product features, API functionalities, and industry standards.
7. Stay current on technical developments and enhancements within the Tempus product offerings.
8. Actively contribute feedback to Product and Development teams to drive product/feature improvements.

Candidate Profile

• A consultative, collaborative professional who thrives on solving technical problems.
• Strong communication skills — Ability to explain complex technical concepts to technical and non-technical stakeholders.
• Proficient understanding of programming languages and development environments.
• Experience reviewing and troubleshooting source code (without the expectation of software development).
• Intellectual curiosity, problem-solving skills, and attention to detail.
• Ability to manage multiple priorities in a fast-paced, client-facing environment.

Preferred Skills & Experience

• Hands-on experience integrating with Web APIs or supporting software integrations.
• Familiarity with code-level debugging and analyzing technical workflows.
• Strong understanding of technologies such as XML/JSON, Delphi, Vue.js, HTML/JavaScript, C#, .NET, and microservices architecture.
• Background in software development, solution architecture, or technical consulting.
• Experience working with payment systems, e-commerce, point-of-sale, or platform ecosystems is a strong plus.

Additional Information

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

This is a remote position. Work may be performed from a quiet, confidential space in a home location, approved by PNC. This position may not be available in all geographic locations.

Job Description

• Participates in designing and developing integration schemes and creating links for multi-platform, multi-vendor business solutions.
• Identifies technology related opportunities and integrates IT resources to fulfill project requirements.
• Understands architectural standards, gathers project requirements and controls for platform and application integration.
• Manages multiple suppliers and vendors, both internal and external, on the integration of diverse technologies.
• Assists in developing project metrics on IT projects during the project planning phase, and after initiation.

Company Values and Expectations

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.