Systems Integration Field Service Technician

dhpace; Tucson (AZ); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) with employer match

Paid time off and holidays

Life insurance

HSA and FSA options

Employee discounts

Job summary

DH Pace Company, Inc. in Tucson, AZ seeks an experienced Technician/Installer to install commercial electronic security systems end-to-end.

You will work on Access Control, CCTV, Intrusion Detection, Intercom and related systems, interfacing with customers and vendors to ensure successful on-site installations. The role requires 2–4 years of relevant experience, a high school diploma or GED, and a valid driver’s license, plus solid troubleshooting and basic networking knowledge.

Qualifications

• 2–4 years of experience installing electronic security systems for commercial facilities preferred.
• High School Diploma or GED.
• Must possess a valid driver’s license.
• Strong troubleshooting skills.
• Electro/Mechanical aptitude and understanding of relay logic.
• Basic networking skills.

Responsibilities

• Installation of Access Control, CCTV, Intrusion Detection, Intercom, Emergency Phone and Parking Revenue Systems.
• Interact with customers, vendors and other contractors on‑site to coordinate successful installations.
• Drive to job sites, assess needs and complete repairs to customer satisfaction.
• Promote service, sales and maintenance contracts and learn all product lines.
• Maintain safe work environment and keep job sites clean.

Skills

Troubleshooting

Electro/Mechanical aptitude

Relay logic

Networking basics

Valid driver's license

Education

High School Diploma or GED

Tools

Access control systems

CCTV/Video Monitoring

Intrusion Alarm Systems

ID Badge Systems

Intercom/Emergency Phones

Parking Control/Turnstiles

Job description

Why DH Pace?

The DH Pace Company is a family‑owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance and repair of a complete range of commercial, industrial and residential door, docking and security products. In 2026 DH Pace will celebrate its 100th anniversary in business.

DH Pace Company, Inc. is seeking an experienced Technician/Installer in our Tucson, AZ location. The successful candidate will be responsible for the installation of commercial electronic security systems, including Access Control Systems, CCTV/Video Monitoring, Intrusion Alarm Systems, ID Badge Systems, Intercoms/Emergency Phones and Parking Control/Turnstiles from start to finish. You will also interact with customers, vendors and other service providers to troubleshoot potential issues and discuss trends in the field.

Job Responsibilities

• Installation of Access Control, CCTV, Intrusion Detection, Intercom, Emergency Phone and Parking Revenue Systems.
• Interact with customers, vendors and other contractors on‑site to properly coordinate successful installations.
• Drive to the jobsites per instruction of manager, assess customer installation or service/repair needs and complete the repair of the product to the customer's satisfaction.
• Consistently seek and promote business opportunities for service, sales and preventative maintenance contracts; acquire knowledge of all products.
• Maintain a safe working environment and, upon completion of work, ensure job site is clean and clear of debris.
• Ensure that all job tickets and timesheets are completed in a timely manner and are submitted to payroll before cutoff.
• Collect CODs when applicable; call management if a problem occurs with the collection or scope of work changes.
• Maintain inventory on truck and possess knowledge and understanding of all parts, part numbers and part descriptions.
• Other duties as assigned by Manager.

Job Requirements

• 2–4 years of experience installing electronic security systems for commercial facilities preferred.
• High School Diploma or GED.
• Must possess a valid driver’s license.
• Strong troubleshooting skills.
• Electro/Mechanical aptitude.
• Understanding of relay logic.
• Basic networking skills.

What We Offer

• Comprehensive medical, dental and vision coverage available the first full month.
• Generous paid time off plus paid holidays and floating holidays.
• Company‑paid life insurance, short‑term disability and long‑term disability.
• 401(k) with employer match.
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options.
• Voluntary benefits including supplemental life and critical illness coverage.
• Employee discounts for you and your immediate family.
• Competitive compensation with annual performance reviews.

Successful completion of employment verifications, background check, drug screen and driving record (if applicable) is required in advance of hire.

DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41CFR60‑1.35(c)

DH Pace is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information or any other status protected by applicable federal, state or local law.