Systems Engineer Level 3Beaumont TX

Complete Staffing LLC; Beaumont (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Mileage reimbursement

Cell phone allowance

401K after 1 year

Health insurance contribution

Job summary

Complete Staffing LLC in Beaumont, TX is seeking a Level 3 IT Print Service Technician to install and support printers, copiers, and related software across commercial client sites in the Southeast Texas area.

The role emphasizes high-level IT support, scheduling coordination, and exceptional customer service. A valid driver’s license and 3–5 years of experience are required; travel is expected within the region.

Qualifications

• 3–5+ years of hands-on IT support experience.
• Experience installing printers, copiers, scanners, and related software.
• Strong customer service and communication skills.
• Ability to manage schedules and handle emergencies.
• Valid driver’s license and reliable transportation.

Responsibilities

• Set up and install printers, copiers, and scanners at client sites.
• Troubleshoot and repair print equipment and provide customer support.
• Provide routine service and maintenance on printer equipment.
• Implement design changes, fixes, or infrastructure updates as needed.
• Coordinate migrations or deployments when required.

Skills

Customer service

Analytical thinking

Troubleshooting

Documentation

Verbal communication

Problem solving

Mentorship

Education

CompTIA Network+

CCNA

CCNP

Azure Administrator Associate

VMware VCP

Tools

Active Directory

DNS

DHCP

Hyper-V

VMware

VPN

Job description

PLEASE READ FULL DESCRIPTION BEFORE APPLYING

Texas and Louisiana residents ONLY - NO OTHER STATE/COUNTRY will be considered.

Key responsibilities for the Level 3 IT Print Service Technician are setting up and installing new printers, copiers, scanners, and copier management software at commercial client businesses throughout the Southeast Texas area.

JOB DUTIES:

• The Level 3 IT Technician is the highest tier of technical support within the organization, typically handling the most complex and critical IT issues that cannot be resolved at Tier 1 or Tier 2.

• Must be able to implement design changes, fix bugs, or make infrastructure-level updates.

• Provide routine service and maintenance on printer equipment.

• Troubleshoot and repair print equipment and provide excellent customer service and support.

• Manage schedules and customer emergencies.

• Good verbal communication and excellent customer service skills when talking with customers is required.

• Analytical thinking skills along with problem solving skills are essential.

REQUIREMENTS:

• This job requires a valid Drivers License and reliable transportation.

• At least 3-5 years experience required.

Core Technical Experience

• Years of Service: Usually requires 3-5+ years of hands-on IT support experience.
• Tier Progression: Proven track record of successfully moving through Level 1 and Level 2 helpdesk roles.
• Project Management: Experience leading system migrations, server deployments, or network overhauls.

Top Certifications

• CompTIA: Advanced certs like Network+, Security+, or CySA+ (Cybersecurity Analyst).
• Cisco: CCNA (Cisco Certified Network Associate) or CCNP (Professional) for complex networking.
• Microsoft: Microsoft Certified: Azure Administrator Associate or equivalent modern workplace credentials.
• Cloud & Virtualization: AWS Certified Solutions Architect or VMware Certified Professional (VCP). 1

Specialized Knowledge

• Enterprise Infrastructure: Mastery of Active Directory, Group Policy, DNS, DHCP, and enterprise-level backups.
• Network Engineering: Deep understanding of routing protocols, VLANs, firewalls, and VPN setups.
• Virtualization: Expertise managing Hyper-V, VMware, or cloud-based server environments.
• Cybersecurity: Ability to detect vulnerabilities, apply security patches, and respond to network breaches.

Soft Skills

• Root-Cause Analysis: Ability to troubleshoot abstract, undocumented, and unique technical glitches.
• Technical Writing: Skill to document complex processes, write training manuals, and map network topologies.
• Mentorship: Willingness to coach, train, and guide Level 1 and Level 2 technicians.

REFERRED BUT NOT REQUIRED:

CompTIA: Advanced certs like Network+, Security+, or CySA+ (Cybersecurity Analyst).

Cisco: CCNA (Cisco Certified Network Associate) or CCNP (Professional) for complex networking.

Microsoft: Microsoft Certified: Azure Administrator Associate or equivalent modern workplace credentials.

Cloud & Virtualization: AWS Certified Solutions Architect or VMware Certified Professional (VCP)

Benefits

.48 cents per mile to be reimbursed for travel and $50 a month cell phone allowance.

401K after 1 yr and health insurance contribution.