Systems Engineer III

Jobtailor

Nashville (TN)

On-site

USD 150,000 - 210,000

Full time

3 days ago

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Job summary

Jobtailor is seeking a senior-level Systems Engineer to own the long-horizon systems domain roadmap, lead Tier 3 issue Resolution, and optimize a Citrix-centric environment across CVAD/DaaS, ADC, and image management. The role requires expert Windows Server and enterprise architecture skills, with strong scripting and HIPAA/HITRUST knowledge.

You will mentor engineers, drive automation, and collaborate with IT leadership on long-term technology direction while supporting critical healthcare

Qualifications

10+ years of progressive systems engineering experience, including MSP or multi-site healthcare scale.
Expert-level Citrix expertise: CVAD/DaaS design and administration, Citrix ADC (NetScaler) including Gateway and load balancing, profile management (FSLogix/Citrix Profile Management), MCS/PVS image management, and advanced session performance troubleshooting.
Advanced scripting and automation skills; PowerShell required
Working knowledge of HIPAA and HITRUST requirements as they apply to systems infrastructure
Executive-facing communication skills
Healthcare experience strongly preferred

Responsibilities

Own the long-horizon systems domain roadmap alongside the IT Architect.
Lead Tier 3 resolution of complex systems issues with root-cause analysis and permanent remediation.
Architect, engineer, and optimize the Citrix environment (CVAD/DaaS, ADC, StoreFront/Workspace, MCS/PVS).
Manage image lifecycle, session performance, and capacity planning.
Design and drive automation of provisioning, patching, and configuration using PowerShell and infrastructure-as-code approaches.
Define systems hardening, backup, and disaster recovery standards (HIPAA/HITRUST).
Represent IT in vendor discussions for systems platforms and cloud services.
Mentor systems engineers and administrators.
Advise IT leadership on long-term systems direction and roadmap.
Partner with Projects on precedent-setting systems deliveries and standards evolution.
Coordinate with Network Engineer on integrated solutions.
Participate in the on-call rotation and travel as needed.
Perform additional responsibilities to support mission of improving lives of people living with cancer.

Skills

Citrix Architecture Expertise

PowerShell Scripting

HIPAA Compliance Knowledge

Windows Server Engineering

Enterprise Systems Architecture

Systems Automation

Networking Understanding

Executive-Facing Communication

Mentoring Skills

Education

Bachelor's degree in a relevant field

Tools

Citrix Analytics/Director

VMware/vSphere

Microsoft Azure

Okta

Veeam

Microsoft 365

ServiceNow

MCS/PVS Image Management

Job description

Own the long-horizon systems domain roadmap alongside the IT Architect
Lead resolution of the most complex systems operational issues as the Tier 3 escalation point, including root cause analysis and permanent remediation
Architect, engineer, and optimize the Citrix environment, including Citrix Virtual Apps and Desktops, Citrix ADC (NetScaler), StoreFront/Workspace, and MCS/PVS provisioning
Manage image lifecycle, session performance, and capacity planning
Design and drive automation of systems provisioning, patching, and configuration using PowerShell and infrastructure-as-code approaches
Define systems hardening, backup, and disaster recovery standards, including DR validation testing, supporting HIPAA and HITRUST requirements
Represent OO IT in strategic vendor discussions for systems platforms and cloud services
Establish and enforce systems standards across managed practices
Mentor systems engineers and administrators
Advise IT leadership on long-term systems technology direction and roadmap
Partner with Projects on precedent-setting systems deliveries and standards evolution
Coordinate with the Network Engineer III on integrated systems and network solutions
Participate in the on-call rotation
Travel occasionally to practice sites as needed
Perform additional responsibilities as assigned to support the mission of improving the lives of people living with cancer

Requirements

High school diploma or GED
10 or more years of progressive systems engineering experience, including MSP or multi-site healthcare scale
Bachelor's degree in a relevant field preferred; equivalent experience considered
Healthcare-related experience strongly preferred
Expert-level certifications strongly preferred, including Citrix CCE-V or CCP-V, VCAP/VCDX, AZ-305, or Okta Certified Consultant
Enterprise systems architecture skills across compute, virtualization, backup, cloud, and identity
Architect-level Citrix expertise: CVAD/DaaS design and administration, Citrix ADC (NetScaler) including Gateway and load balancing, profile management (FSLogix/Citrix Profile Management), MCS/PVS image management, and advanced session performance troubleshooting
Expert-level Windows Server, Active Directory, and Group Policy engineering
Advanced scripting and automation skills; PowerShell required
Working knowledge of HIPAA and HITRUST requirements as they apply to systems infrastructure
Deep expertise across multiple systems specialties with a principal specialty
Executive-facing communication skills
Strong influence without authority across leadership and peer teams
Working understanding of networking sufficient to guide integrated enterprise architecture
Attendance is an essential job function
Experience with VMware/vSphere, Microsoft Azure, Okta, Veeam, Microsoft 365, ServiceNow, and Citrix Analytics/Director is a plus

Core Competencies

Demonstrates expert-level Citrix architecture and engineering capabilities, including Citrix Virtual Apps and Desktops, Citrix ADC, and advanced session performance troubleshooting. Proficient in systems automation, scripting with PowerShell, and compliance with HIPAA and HITRUST standards.

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