Systems Engineer III

OneOncology; Nashville (TN); Hybrid; USD 120,000 - 150,000; Full time

Job summary

OneOncology is seeking a Systems Engineer III to lead enterprise systems architecture across compute, virtualization, backup, cloud, and identity. You will design, implement, and govern Citrix CVAD/DaaS environments, NetScaler ADC, and related tooling, while guiding long-term technology direction.

You will collaborate with IT leadership, architect teams, and vendors to ensure secure, scalable, and compliant operations across multiple practices.

Qualifications

• Bachelor's degree preferred or equivalent experience.
• High school diploma or GED accepted with extensive experience.
• 10+ years of progressive systems engineering in MSP or multi-site healthcare.
• Healthcare experience strongly preferred.
• Certifications such as Citrix CCE-V/CCP-V, VCAP/VCDX, AZ-305, or Okta Certified Preferred.
• Experience with VMware/vSphere, Azure, Okta, Veeam, M365, ServiceNow, Citrix Analytics/Director a plus.

Responsibilities

• Own long-horizon systems domain roadmap with IT Architect.
• Tier 3 escalation for complex issues; root-cause analysis and remediation.
• Architect and optimize Citrix CVAD/DaaS, NetScaler ADC, StoreFront/Workspace, MCS/PVS.
• Automate provisioning, patching, and configurations using PowerShell and IaC.
• Define hardening, backup, DR standards and HIPAA/HITRUST compliance.
• Engage in vendor discussions for platforms and cloud services.
• Mentor engineers and coordinate with IT leadership on direction.
• Collaborate with Network Engineer on integrated solutions.

Skills

Enterprise systems architecture

Citrix CVAD/DaaS

Windows Server/AD/GPO

PowerShell/scripting

HIPAA/HITRUST knowledge

Executive-facing communication

Networking basics

Mentoring/leadership

On-call readiness

Education

Bachelor's degree preferred

High school diploma or GED

Tools

Citrix ADC

VMware/vSphere

Microsoft Azure

Okta

Veeam

MCS/PVS image mgmt

FSLogix/Profile Mgmt

PowerShell IaC tools

Job description

OneOncology is positioning community oncologists to drive the future of medical care through a patient-centric, physician-driven, and technology-powered model to help improve the lives of everyone living with cancer and other diseases. Our team is bringing together leaders to the market place to help drive OneOncology’s mission and vision.

Why join us? This is an exciting time to join OneOncology. Our values-driven culture reflects our startup enthusiasm supported by industry leaders in oncology, urology, technology, and finance. We are looking for talented and highly-motivated individuals who demonstrate a natural desire to improve and build new processes that support the meaningful work of independent physicians and the patients they serve.

Job Description

OneOncology's IT Operations team is the engine that keeps the infrastructure, identity, and management platform running for every OneOncology practice. IT Operations owns proactive monitoring, patching, backup, identity governance, network engineering, and Tier 3 escalation across the enterprise. The Systems Engineer III is a principal engineer setting technical direction across the systems domain - server infrastructure, virtualization, backup, cloud, identity, and Citrix end-user computing (EUC). The role acts as architect of the Citrix Virtual Apps and Desktops environment and final technical authority for complex systems operational decisions and long-horizon planning. The ideal candidate brings enterprise systems architecture skills, deep expertise across multiple systems specialties, and strong executive-facing communication. This is a full-time remote position. Candidates located in the Nashville, TN area are expected to work in a hybrid capacity from our corporate headquarters.

Responsibilities

• Own long-horizon systems domain roadmap alongside the IT Architect.
• Lead resolution of the most complex systems operational issues as the Tier 3 escalation point, including root cause analysis and permanent remediation.
• Architect, engineer, and optimize the Citrix environment - Citrix Virtual Apps and Desktops (CVAD/DaaS), Citrix ADC (NetScaler), StoreFront/Workspace, and MCS/PVS provisioning - including image lifecycle management, session performance, and capacity planning.
• Design and drive automation of systems provisioning, patching, and configuration using PowerShell and infrastructure-as-code approaches.
• Define systems hardening, backup, and disaster recovery standards, including DR validation testing, in support of HIPAA and HITRUST requirements.
• Represent OO IT in strategic vendor discussions for systems platforms and cloud services.
• Establish and enforce systems standards across all managed practices.
• Mentor the systems engineering bench across Administrators and Engineers.
• Advise IT leadership on long-term systems technology direction and roadmap.
• Partner with Projects on precedent-setting systems deliveries and standards evolution.
• Coordinate closely with the Network Engineer III on integrated solutions spanning systems and network.
• Participate in on-call rotation.
• Occasional travel to practice sites, if needed.
• Additional responsibilities as assigned to help drive our mission of improving the lives of everyone living with cancer.

Required Qualifications

• Bachelor's degree in a relevant field preferred; equivalent experience considered.
• High school diploma or GED.
• 10 or more years of progressive systems engineering experience including MSP or multi-site healthcare scale.
• Healthcare related experience strongly preferred.
• Expert-level certifications strongly preferred (Citrix CCE-V or CCP-V, VCAP/VCDX, AZ-305, or Okta Certified Consultant).
• Experience with the following is a plus: VMware/vSphere, Microsoft Azure, Okta, Veeam, Microsoft 365, ServiceNow, and Citrix Analytics/Director for performance monitoring.

Essential Competencies

• Enterprise systems architecture skills across compute, virtualization, backup, cloud, and identity.
• Architect-level Citrix expertise: CVAD/DaaS design and administration, Citrix ADC (NetScaler) including Gateway and load balancing, profile management (FSLogix/Citrix Profile Management), MCS/PVS image management, and advanced session performance troubleshooting.
• Expert-level Windows Server, Active Directory, and Group Policy engineering.
• Advanced scripting and automation skills; PowerShell required, infrastructure-as-code experience a plus.
• Working knowledge of HIPAA and HITRUST requirements as they apply to systems infrastructure.
• Deep expertise across multiple systems specialties with a principal specialty.
• Executive-facing communication skills.
• Strong influence without authority across leadership and peer teams.
• Working understanding of networking sufficient to guide integrated enterprise architecture.
• Attendance is an essential job function.