Systems Engineer II — On-Site Infra & User Support

University of Virginia; Charlottesville (VA); On-site; USD 70,000 - 84,000; Full time

Job summary

The University of Virginia Department of Computer Science is seeking a Systems Engineer II to join our team in Charlottesville, VA. The role involves maintaining the computing environment, collaborating on projects, and providing helpdesk support to students, faculty, and staff.

You will work with a team of system administrators, perform installations, upgrades, security patches, and contribute to test strategies. Anticipated hiring range $70,000 - $84,000 and on-site work as needed.

Qualifications

• Provide ongoing technical assistance to faculty, staff, and students.
• Resolve account, application, file, network, and other issues in a timely manner.
• Work within a team that shares responsibilities for system administration and user support for the department's instructional and research systems.
• Maintain and upgrade existing infrastructure systems that provide enterprise services to the computing environment.
• Maintain and upgrade existing infrastructure services and software
• Design and develop configurations, workflows, and system integration procedures.
• Maintain technical documentation of deployed systems and services.
• Perform the installation and initial configuration of operating systems; perform upgrades and apply security patches.
• Participate in the development of test strategies, devices, and systems.
• In addition to the above job responsibilities, other duties may be assigned.

Responsibilities

• Provide ongoing technical assistance to faculty, staff, and students.
• Resolve account, application, file, network, and other issues promptly.
• Maintain and upgrade infrastructure services and software.
• Install and configure operating systems and apply security patches.
• Design configurations, workflows, and system integration procedures.

Job description

The University of Virginia Department of Computer Science is seeking a Systems Engineer II to join our team in Charlottesville, VA. The role involves maintaining the computing environment, collaborating on projects, and providing helpdesk support to students, faculty, and staff.

You will work with a team of system administrators, perform installations, upgrades, security patches, and contribute to test strategies. Anticipated hiring range $70,000 - $84,000 and on-site work as needed.