Systems Engineer II — Cloud & AI Infrastructure

Norway Savings Bank; Norway (ME); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Paid time off (PTO)

Sick leave

Paid holidays

Health insurance

Wellness program

HSA contributions

401K

Employee growth

Job summary

Norway Savings Bank in Norway, ME is seeking a Systems Engineer II to join the ITS team, focused on securing, stabilizing, and modernizing our technology infrastructure.

You'll manage virtual servers, cloud services, identity and access, backups, and DR, working with VMware, Citrix, Azure, M365, and Entra ID, while enabling AI initiatives like Copilot with solid security and governance. This role emphasizes collaboration, problem solving, and proactive improvements.

Qualifications

• Associate’s or Bachelor’s degree in Computer Technology from an accredited college or equivalent work experience.
• Understanding of Microsoft Server, Windows 11, Active Directory, Exchange, SQL, M365, Copilot, Azure and AntiVirus software administration.
• Deep understanding of Virtualization Technology, Virtual Desktop Infrastructure, and Storage Area Networks.

Responsibilities

• Determine system specifications and design, implement, and plan software/hardware upgrades to the system infrastructure.
• Monitor and maintain server backup and server disaster recovery systems.
• Ensure software license compliance for the systems in the organization.
• Plan and perform Application and System upgrades/updates.
• Ensure all servers are fully functional and secure at all times.
• Ensure all network security software applications are functioning correctly.
• Escalate issues to appropriate staff and/or vendors as needed.
• Respond to health and performance monitoring alerts for all systems.
• Ensure all systems and hardware are up to date with regard to OS patches and vendor updates.
• Maintain application servers including vendor updates and new software installations.
• Continually practice proper security procedures with respect to Internet access, data access, anti-virus protection, user password protection, file system rights and permissions, and intrusion detection.
• Evaluate, manage and implement vendor contracts and agreements to assure proper requirements and services are provided.
• Work with other IT personnel in problem resolution and assist with level 2 help desk support requests.
• Support Microsoft 365 services including Exchange Online, Teams, SharePoint Online, OneDrive, licensing, service health, administration, security, and integration with identity and endpoint-management services.
• Support Microsoft Copilot and other approved AI capabilities through technical readiness, licensing, configuration, access management, service monitoring, troubleshooting, adoption support, and coordination with data governance, privacy, security, compliance, and legal requirements.
• Ensure compliance with established information security policies, procedures and regulations.
• Keep up to date with new IT technologies, methods and best practices.

Skills

Microsoft Server

Windows 11

Active Directory

Exchange

SQL

M365 Copilot

Azure

AntiVirus

Virtualization

VDI

Storage Area Networks

Education

Associate’s or Bachelor’s degree in Computer Technology

Tools

VMware

Citrix

Microsoft Azure

Microsoft 365

Microsoft Entra ID

Job description

Norway Savings Bank in Norway, ME is seeking a Systems Engineer II to join the ITS team, focused on securing, stabilizing, and modernizing our technology infrastructure.

You'll manage virtual servers, cloud services, identity and access, backups, and DR, working with VMware, Citrix, Azure, M365, and Entra ID, while enabling AI initiatives like Copilot with solid security and governance. This role emphasizes collaboration, problem solving, and proactive improvements.