Systems Engineer II

Oxford Global Resources; Mequon (WI); On-site; USD 105,000 - 136,000; Full time

Benefits offered by this job

401(k) Retirement Savings Plan

Paid holidays

Paid sick leave

Job summary

Oxford Global Resources in Mequon, WI seeks a Systems Engineer II to support Windows/Messaging/O365 platforms, coordinate with vendors, manage incidents, and contribute to IT improvements across servers, databases, and applications.

The role involves collaboration with project managers and engineers, plus backup duties for Helpdesk, with a focus on maintaining high system performance and user satisfaction.

Qualifications

• 5-8 years of systems support experience, including Azure + Linux/Windows servers.
• Experience configuring Ubuntu and IIS.
• Experience with databases like MS SQL or MySQL.
• 2-4 years of experience as a senior member of a technical team.

Responsibilities

• Collaborate with systems users and Software Engineering on IT improvements and troubleshooting solutions.
• Liaise with Software Engineering on supported products.
• Build and facilitate vendor relationships.
• Participate on cross-functional teams to implement product enhancement plans.
• Provide backup to Helpdesk and maintain IT systems.

Skills

Windows Server

Azure

Linux

Active Directory

Scripting

Education

Associate's degree or related experience

Bachelor's degree preferred

Tools

DB Technologies

MS SQL

MySQL

IIS

Ubuntu

Job description

Summary

The Systems Engineer II position for our Windows/Messaging/O365 platforms and will routinely work with vendors, project managers, system administrators, database administrators, application developers and end users to maintain and improve the performance of our servers, databases and applications. Provide support for implementation, troubleshooting, and maintenance of IT systems and solutions offered within their area of control.

Project Details

• Consult with systems users and Software Engineering throughout the organization on IT improvements and troubleshooting solution
• Software Engineer liaison on supported product
• Build and facilitate Product/Vendor relationship
• Participation on cross-functional teams to execute product enhancement plan
• Build, develop, assist and maintain technical language to improve efficiencies for front line employees and enhance the end customer experience
• Serve as backup to Helpdesk
• All other duties as assigned

Job Experience

• Associate's degree or related experience, Bachelor's degree preferred
• 5-8 years of systems support (combination of 3-5 with Azure plus 2 years or more of Linux server, Windows server, or Active Directory
• Experience with configuring Ubuntu as well as experience with IIS
• Experience in maintaining databases like DB Technologies, MS SQL, or MYSQL
• 2-4 years of experience automating through a scripting language
• 2-4 years of experience being a senior member of a technical team

Hourly Rate

76-99

Benefits & EEO Statement

Oxford is an Equal Employment Opportunity Employer. All qualified applications will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Oxford will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. Oxford provides supplemental medical (we do not offer major medical), dental, vision, life, and disability benefit plans along with a 401(k) Retirement Savings Plan. Paid holidays based on eligibility and paid sick leave for applicable jurisdiction, as required. Oxford is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please email [e-mail]. We will make a determination on your request for reasonable accommodation on a case-by-case basis.