Systems Engineer I

Jobtailor; Fairbanks (AK); On-site; USD 85,000 - 120,000; Full time

Job summary

Jobtailor in Fairbanks, AK, seeks a hands-on telecommunications and network infrastructure specialist. You will design, implement, and maintain core network systems, install hardware and software, troubleshoot issues, and document resolutions.

You’ll manage backups, server clusters, security, and user accounts while ensuring 24x7 on-call readiness. The role requires a college diploma in CS/CIS/CE or equivalent, with up to 3 years of lead experience.

Qualifications

• Bachelor's level diploma in CS/CIS/CE or equivalent.
• Experience may substitute formal education on a year-for-year basis.
• Up to 3 years of leadership experience or independence in the role.
• Willingness to perform complex hands-on provisioning and management tasks.
• Ability to participate in 24x7x365 infrastructure support.
• Knowledge of TDM switches and VoIP platforms (MetaSwitch).
• Understanding SS7 signaling, number portability, and CLASS features.

Responsibilities

• Design, implement, and support telecommunications infrastructure.
• Install and maintain hardware, systems, and software for network infrastructure.
• Configure and manage core network services and devices.
• Troubleshoot network and system issues and document resolutions.
• Support server administration and cluster management; manage backups/restoration.
• Plan and monitor infrastructure performance; optimize as needed.
• Manage user accounts, email, security, and anti-virus/spam controls.
• Provide 24x7x365 operational support and on-call readiness.
• Train staff on platforms, equipment, and applications.

Skills

Network Troubleshooting

System Performance Monitoring

Network Security Management

Server Administration

Backup and Restoration Protocols

User Accounts & Email Management

Education

College diploma in CS/CIS/CE

Experience substitutes education on a year-for-year basis

Tools

DMS-100

DMS-10

Redcom

Mitel

MetaSwitch VoIP

SS7 signaling systems

E911 implementation

Job description

• Design, implement, maintain, and support telecommunications infrastructure
• Install new hardware, systems, and software for network and system infrastructure
• Install, configure, and maintain network services, equipment, and devices for core and/or customer solutions
• Troubleshoot network and system infrastructure and associated systems
• Document network problems and their resolutions
• Support administration of servers and server clusters
• Manage system backups and restoration protocols
• Plan and support network and computing infrastructure
• Monitor system performance and implement performance tuning
• Manage user accounts, permissions, email, anti-virus, and anti-spam
• Oversee software and network security
• Provide training on platforms, equipment, and related applications
• Maintain network and call routing translations in TDM switches such as DMS-100, DMS-10, Redcom, and Mitel
• Maintain and support MetaSwitch VoIP platforms
• Manage SS7 signaling systems for call routing, number portability, and CLASS feature delivery
• Implement and maintain E911 systems in compliance with public safety regulations
• Provide 24 x 7 x 365 operational infrastructure support
• Perform other duties as assigned

Requirements

• College diploma in the field of computer science, computer information systems, or computer engineering
• Relevant experience may substitute for the educational requirement on a year-for-year basis
• Up to 3 years of experience leading to the ability to work independently in the role
• Willingness and capability to perform complex hands-on network provisioning and management activities
• Ability to participate in 24 x 7 x 365 operational infrastructure support
• Technical knowledge of TDM switches, including DMS-100, DMS-10, Redcom, and Mitel
• Experience with VoIP platforms, primarily MetaSwitch
• Knowledge of SS7 signaling systems for call routing, number portability, and CLASS feature delivery
• Knowledge of implementing and maintaining E911 systems
• Ability to work with network and system infrastructure, servers, server clusters, backups, security, and user accounts
• We are unable to support remote international applicants or routinely sponsor work visas

Core Competencies

Demonstrates expertise in managing telecommunications infrastructure, including TDM switches and VoIP platforms, while ensuring compliance with public safety regulations. Capable of providing 24 x 7 x 365 operational support and troubleshooting network and system issues effectively.

Highest-signal resume keywords

• Telecommunications Infrastructure Management
• TDM Switches (DMS-100, DMS-10, Redcom, Mitel)
• MetaSwitch VoIP Platforms
• SS7 Signaling Systems
• E911 Systems Implementation

ATS Optimization Keywords

Hard Skills

• Network Troubleshooting
• System Performance Monitoring
• Network Security Management
• Server Administration
• Backup and Restoration Protocols
• Network Services Configuration