Systems Engineer: Desktop & Network Support

Konverge Technologies; Austin (TX); On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a dedicated Systems Engineer to provide exceptional desktop and network support. This role involves troubleshooting Windows operating systems, managing IT inventory, and resolving issues related to Office 365 and other essential tools. The ideal candidate will possess industry certifications such as A+, N+, or MCSE/CCNA, demonstrating their commitment to technical excellence. Join a dynamic team where your inquisitiveness and communication skills will thrive, contributing to a collaborative environment that values results even in challenging situations. This is a fantastic opportunity to advance your career in a supportive and innovative company.

Qualifications

• Proven experience in desktop and network support roles.
• Industry certifications are essential for this position.

Responsibilities

• Act as the first point of contact for all desktop and network issues.
• Manage and troubleshoot web proxy, firewall, and network devices.

Skills

Desktop Support

Network Support

End User Support

Communication Skills

Troubleshooting

Inquisitiveness

Team Player

Education

A+ Certification

N+ Certification

MCSE Certification

CCNA Certification

Tools

Windows 11

Office 365

CrowdStrike EDR

MS Teams

OneDrive

Job description

An established industry player is seeking a dedicated Systems Engineer to provide exceptional desktop and network support. This role involves troubleshooting Windows operating systems, managing IT inventory, and resolving issues related to Office 365 and other essential tools. The ideal candidate will possess industry certifications such as A+, N+, or MCSE/CCNA, demonstrating their commitment to technical excellence. Join a dynamic team where your inquisitiveness and communication skills will thrive, contributing to a collaborative environment that values results even in challenging situations. This is a fantastic opportunity to advance your career in a supportive and innovative company.