Systems Engineer 1

Argus Dental & Vision, Inc; Springfield (MO); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Flexible Schedule

Company Matched IRA

Company Provided Healthcare & Life Ins

Optional Employee Paid Dental/ Vision/

Job summary

Pitt Technology Group is seeking a Network/Systems Administrator to join a collaborative team in Springfield, MO. You will support a broad range of IT scenarios including user assistance, software deployment, and network infrastructure management, with a focus on delivering secure, reliable services to clients.

The role involves working with Windows environments, virtualization, AD/DNS/DHCP, firewall security, VPNs, and IP telephony, while offering flexible schedules and potential remote options.

Qualifications

• Recent success working in an IT managed service provider environment.
• End user support via phone, in-person, and remote access tools.
• Windows workstation deployment, support, and maintenance.
• Server virtualization and maintenance (VMware or Hyper‑V).
• Windows server management including Active Directory, DNS, DHCP, print server, file server etc.
• Network troubleshooting related to IP addressing, DHCP, VLANs, etc.
• Security optimization using network firewalls and enterprise anti-virus solutions.
• Wireless network infrastructure deployment and support.
• Troubleshooting common business applications including Microsoft Office Suite, web browsers, QuickBooks, cloud-based apps, etc.
• Supporting connectivity of remote sites and locations using client or site-to-site VPN
• Deploying, configuring and supporting IP phone systems
• Managing business use of mobile devices including Android and iOS phones and tablets

Responsibilities

• Respond to incoming requests and coordinate with managed IT clients to address their needs via remote access or on-site assistance
• Build relationships with clients to understand business goals and proactively recommend solutions
• Install, upgrade, and troubleshoot Microsoft 365 and other business applications
• Install and manage network infrastructure including firewalls, switching, and Wi-Fi
• Deploy and support user equipment including Windows desktops, laptops, VOIP phones and mobile devices
• Optimize and monitor core IT infrastructure including physical and virtual servers and storage

Skills

IT MSP experience

End user support

Windows deployment

Server virtualization

Active Directory

DNS/DHCP

Firewall security

Wireless networking

VPN connectivity

IP phone systems

Mobile device management

Tools

VMware

Hyper‑V

Active Directory

DNS/DHCP

Firewall management

Job description

Pitt Technology Group is seeking candidates for the position of Network/Systems Administrator. This role works within a team to support a wide range of scenarios and technologies including network troubleshooting, server and workstation support, end user assistance, software deployment, project management and consulting. PTG’s clients have diverse technology requirements and business needs. Our team works to understand those needs to deliver customized solutions and support, helping clients get the best value from their technology. PTG employees enjoy flexible schedules, remote work, and multiple shift options, depending on position

Primary job duties

• Respond to incoming requests and coordinate with managed IT clients to address their needs via remote access or on-site assistance
• Build relationships with clients to understand business goals and proactively recommend solutions
• Install, upgrade, and troubleshoot Microsoft 365 and other business applications
• Install and manage network infrastructure including firewalls, switching, and Wi-Fi
• Deploy and support user equipment including Windows desktops, laptops, VOIP phones and mobile devices
• Optimize and monitor core IT infrastructure including physical and virtual servers and storage

Qualified candidates possess skills and experience in several of the following areas

• Recent success working in an IT managed service provider environment
• End user support via phone, in-person, and remote access tools
• Windows workstation deployment, support, and maintenance
• Server virtualization and maintenance (VMware or Hyper‑V)
• Windows server management including Active Directory, DNS, DHCP, print server, file server etc.
• Network troubleshooting related to IP addressing, DHCP, VLANs, etc.
• Security optimization using network firewalls and enterprise anti-virus solutions
• Wireless network infrastructure deployment and support
• Troubleshooting common business applications including Microsoft Office Suite, web browsers, QuickBooks, cloud-based apps, etc.
• Supporting connectivity of remote sites and locations using client or site-to-site VPN
• Deploying, configuring and supporting IP phone systems
• Managing business use of mobile devices including Android and iOS phones and tablets

Pitt Technology Group is a locally owned business with a 34-year history in the Springfield, MO area. Founded in 1991 by Doug Pitt as ServiceWorld Computer Center, and becoming Pitt Technology Group in 2017, PTG has a long history of success in the technology industry. As demonstrated by our work with non‑profits like the Doug Pitt founded CareToLearn, our history of promoting from within, and our commitment to maintaining a family friendly culture, PTG has a rich history of reinvestment in our community and our employees.

Compensation/Benefits

• Compensation dependent on candidate’s experience
• Robust bonus opportunities
• Competitive PTO Policy
• Flexible Schedule
• Company Matched IRA
• Company Provided Employee Healthcare and Life Insurance
• Optional Employee Paid Dental/Life/Vision/Disability/Health Insurance