Systems Engineer

GlobalPoint; Atlanta (GA); Vor Ort; USD 90.000 - 120.000; Vollzeit

Zusammenfassung

GlobalPoint is seeking an experienced Systems Engineer in Atlanta, GA to manage enterprise endpoint and mobile device management systems, with hands-on work on Intune, Entra ID, Azure admin, and Active Directory.

The role focuses on troubleshooting, incident response, documentation, and collaboration with IT teams to maintain secure, compliant endpoints across the organization.

Aufgaben

• Manage and administer Microsoft Intune and Endpoint Configuration Manager.
• Build, package, configure, and deploy applications through Intune.
• Administer Microsoft Entra ID, Azure, and Active Directory.
• Provide advanced troubleshooting and escalation support for laptops, desktops, and mobile devices.
• Support Windows 10/11, Android, and Apple devices.
• Manage endpoint security, patching, and device configurations.
• Support Microsoft 365 applications, Teams, Outlook, and Copilot.
• Monitor service KPIs, identify recurring issues, and recommend improvements.
• Develop technical documentation, knowledge articles, and training materials.
• Mentor support teams and coordinate critical technical incidents.

Ausbildung

Bachelor's degree in IT, Computer Science, or related field

Tools

Microsoft Intune

Microsoft Entra ID (Azure AD)

Azure Administration

Active Directory

Microsoft Endpoint Configuration Manager (SCCM/MECM)

PowerShell Scripting

Microsoft 365 Administration

Windows 10/11

Endpoint Management

ServiceNow ITSM

Jobbeschreibung

Hiring: Systems Engineer

Location: Atlanta, GA

Duration: Long-Term

We are looking for an experienced Systems Engineer to manage and support enterprise endpoint and mobile device management environments. The ideal candidate will have strong hands-on experience with Microsoft Intune, Entra ID, Azure Administration, and Active Directory, along with excellent troubleshooting and customer support skills.

Key Responsibilities

• Manage and administer Microsoft Intune and Endpoint Configuration Manager.
• Build, package, configure, and deploy applications through Intune.
• Administer Microsoft Entra ID, Azure, and Active Directory.
• Provide advanced troubleshooting and escalation support for laptops, desktops, and mobile devices.
• Support Windows 10/11, Android, and Apple devices.
• Manage endpoint security, patching, and device configurations.
• Support Microsoft 365 applications, Teams, Outlook, and Copilot.
• Monitor service KPIs, identify recurring issues, and recommend improvements.
• Develop technical documentation, knowledge articles, and training materials.
• Mentor support teams and coordinate critical technical incidents.

Required Skills

• Microsoft Intune
• Microsoft Entra ID (Azure AD)
• Azure Administration
• Active Directory
• Microsoft Endpoint Configuration Manager (SCCM/MECM)
• PowerShell Scripting
• Microsoft 365 Administration
• Windows 10/11
• Endpoint Management
• ServiceNow ITSM

Qualifications

• Bachelor's degree in IT, Computer Science, or a related field, or equivalent experience.
• Minimum 3 years of relevant systems administration or IT experience in a large-scale environment.
• Strong troubleshooting, communication, and customer service skills.
• Experience supporting enterprise endpoint and infrastructure environments.