Systems Coordinator

supply-chain; Rantoul (IL); On-site; USD 41,000 - 51,000; Full time

Benefits offered by this job

Affordable medical, dental, and vision coverage

PTO program

401(k) with company match

Tuition reimbursement

Training and career advancement opportunities

Job summary

DHL Supply Chain is hiring a Systems Coordinator in Rantoul, Illinois. The role involves troubleshooting software/hardware issues and managing Warehouse Management Systems (WMS). Candidates should have a High School Diploma, 1-2 years of WMS experience, and proficiency in report writing.

Benefits include affordable medical coverage, PTO, a 401(k) plan, and excellent training opportunities. Join DHL and expand your career in one of the most essential industries.

Qualifications

• 1-2 years of experience in WMS.
• Proficient in report writing.
• Experience in a Supply Chain, Logistics, Distribution environment preferred.

Responsibilities

• Troubleshoot, diagnose, and repair software and hardware issues.
• Responsible for operational system integrity.
• Facilitate Warehouse Management System.
• Develop and monitor site performance.

Skills

Supply Chain

IT

Warehouse Management Systems (WMS)

Inventory Control

Diagnostics

Computer hardware/software

SQL

Microsoft Office (Excel, Word, Teams, Outlook)

Report Writing

Education

High School Diploma or Equivalent

Tools

Blue Yonder

Red Prairie

JDA

SAP

Job description

DHL Supply Chain is hiring! At DHL, you will play a part in one of the world’s most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.

The core responsibilities of this role include: troubleshoot, diagnose and repair software and hardware related issues with end-users in the facility.

Position: 1st shift Systems Coordinator
Shift: Mon- Fri 7:30a-4p
Pay: $22.15 per hour

In addition to the general job description below, the ideal candidate will also possess the following skills and/or experience:

• Supply Chain, IT, Operating Systems, Warehouse Management Systems (WMS), Inventory Control, Diagnostics, Computer hardware / software.
• Experience using a commercial WMS (warehouse management system) such as Blue Yonder, Red Prairie, JDA, SAP is highly preferred.
• Intermediate or higher experience in Microsoft Office (Excel, Word, Teams, Outlook).
• 1-2 years Report Writing experience. SQL experience would be required.
• Experience with JDA, NTV, Blue Yonder, and SAP is also a plus but not required.
• Experience within a Supply Chain, Logistics, Distribution environment is highly preferred.
• Hands‑on training and experience with technical software/hardware support within a company (preferably warehouse, supply chain, distribution, logistics).
• First‑line point of contact to troubleshoot, diagnose and repair software and hardware related issues with end‑users in the facility.
• This is NOT a traditional helpdesk or ticket/incident support position.

Key Accountabilities

• Responsible for operational system integrity, including setup and control.
• Facilitate site(s) Warehouse Management System with proficiency.
• Assist management with facility layout and design to efficiently utilize the WMS.
• Project development and implementation.
• Monitor WMS for inventory management control.
• Interface with operation staffs to maximize system efficiencies.
• Develop, implement, and monitor sites performance systemically.
• Analyze system discrepancies; generation of reports as necessary.
• May write crystal programs as required to facilitate the success of the total network.
• Interface with customer host representative to identify and resolve issues systemically.
• Diagnose complex end user device issues, recommend and document process for resolutions.
• Develop and maintain training materials and guides to using the system.

Required Education and Experience

• High School Diploma or Equivalent
• 1-2 years of WMS experience
• Proficient in report writing – 1 to 2 years experience

Benefits

• Affordable medical, dental, and vision coverage available beginning on your 30th day.
• PTO program for all associates, including paid holidays and vacation.
• 401(k) with generous company match.
• Tuition reimbursement program.
• Excellent training and career advancement opportunities.

Grow your skills. Shape your world.

Our Organization is an equal opportunity employer.