Systems Coordinator

Deutsche Post; New Whiteland (IN); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

PTO

401(k) match

Tuition reimbursement

Training programs

Job summary

DHL Supply Chain in the United States seeks a Systems Coordinator to troubleshoot and repair software and hardware for end users in the facility. The role focuses on maintaining WMS performance, inventory control, and system integrity. Strong SQL, Crystal Reports, and ERP knowledge are preferred.

The position requires 1–2 years in a warehouse/logistics environment, with hands-on technical support experience and a customer-focused approach. Training and advancement opportunities are offered.

Qualifications

• High School Diploma or Equivalent
• 1-2 years of WMS experience
• Proficient in report writing – 1 to 2 years experience

Responsibilities

• Operational system integrity responsibilities and setup control
• Facilitate Warehouse Management System with proficiency
• Assist management with facility layout and design for WMS efficiency
• Project development and implementation support
• Monitor WMS for inventory management
• Interface with operations to maximize system efficiencies
• Develop, implement, and monitor site performance measures
• Analyze system discrepancies and generate reports
• Possibly write Crystal programs to aid network success
• Interface with customer host to resolve issues systemically
• Diagnose complex end-user device issues and document resolutions
• Develop and maintain training materials for system use

Skills

Supply chain

IT

Operating systems

Warehouse Management Systems

Inventory control

Diagnostics

Computer hardware / software

Education

High school diploma or equivalent

Tools

Blue Yonder

Red Prairie

JDA

SAP

Excel

Word

Teams

Outlook

SQL

Crystal Reports

Job description

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world’s most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.

The core responsibilities of this role include: troubleshoot, diagnose and repair software and hardware related issues with end-users in the facility.

Position: Systems Coordinator
Shift: 10AM - 6PM
Pay: $22.45

In addition to the general job description below, the ideal candidate will also possess the following skills and/or experience:
Supply Chain, IT, Operating Systems, Warehouse Management Systems (WMS), Inventory Control, Diagnostics, Computer hardware / software.

A minimum of (1) one year's experience in the following:

• -Experience using a commercial WMS (warehouse management system) such as Blue Yonder, Red Prairie, JDA, SAP is highly preferred.
• -Intermediate or higher experience in Microsoft Office (Excel, Word, Teams, Outlook).
• -1-2 years Report Writing experience.
• SQL experience would be required.
• -Experience with JDA, NTV, BLUE YONDER, and SAP is also a PLUS but not required.
• -Experience within a Supply Chain, Logistics, Distribution environment is highly preferred.
• -Hands-on training and experience with technical software/hardware support within a company (preferably warehouse, supply chain, distribution, logistics).
• -First-line point of contact to troubleshoot, diagnose and repair software and hardware related issues with end-users in the facility.
• -This is NOT a traditional helpdesk or ticket/incident support position.

Be part of the world’s largest logistics company!DHL Supply Chain has been certified as a Great Place to Work® in the US and Canada! Our excellent benefits packages includes:

• - Affordable medical, dental, and vision coverage available beginning on your 30th day
• - PTO program for all associates, including paid holidays and vacation
• - 401(k) with generous company match
• - Tuition reimbursement program
• - Excellent training and career advancement opportunities

Grow your skills. Shape your world.

Role Purpose:

Assists in the installation, maintenance, and general support of systems. Assists users with questions or problems. May help perform system backups and recovery and install new software.

Key Accountabilities:

• Responsible for operational system integrity, including setup and control.
• Facilitate site(s) Warehouse Management System with proficiency.
• Assist management with facility layout and design to efficiently utilize the WMS.
• Project development and implementation.
• Monitor WMS for inventory management control.
• Interface with operation staffs to maximize system efficiencies.
• Develop, implement, and monitor sites performance systemically.
• Analyze system discrepancies; generation of reports as necessary.
• May write crystal programs as required to facilitate the success of the total network.
• Interface with customer host representative to identify and resolve issues systemically.
• Diagnose complex end user device issues, recommend and document process for resolutions.
• Develop and maintain training materials and guides to using the system.

Required Education and Experience

• High School Diploma or Equivalent
• 1-2 years of WMS experience
• Proficient in report writing – 1 to 2 years experience

Our Organization is an equal opportunity employer.