Systems Coordinator

DH; New Whiteland (IN); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

PTO and holidays

401(k) match

Tuition reimbursement

Training opportunities

Job summary

DHL Supply Chain in Whiteland, Indiana is seeking a hands-on IT/warehouse systems support professional. You will install, maintain, and support WMS-based systems, troubleshoot end-user issues, and help optimize warehouse processes.

The role emphasizes hands-on technical support within a logistics environment, not a traditional helpdesk. Experience with WMS like Blue Yonder, Red Prairie, JDA, and SAP is preferred. Training and career growth are highlighted.

Qualifications

• High School Diploma or Equivalent.
• 1–2 years WMS experience.
• Proficient in report writing – 1 to 2 years experience.
• SQL experience required.

Responsibilities

• Operational system integrity and setup/control.
• Facilitate Warehouse Management System (WMS) across site(s).
• Assist layout/design to optimize WMS use.
• Monitor inventory and generate reports.
• Interface with operations to maximize system efficiency.
• Develop and monitor site performance measures.

Skills

WMS

SQL

MS Excel

Inventory control

Diagnostics

End-user support

Education

High School Diploma or Equivalent

Tools

Blue Yonder

Red Prairie

JDA

SAP

NTV

Job description

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.

DHL

Whiteland, IN 46184

Full Time

$22.45/hourly

The core responsibilities of this role include: troubleshoot, diagnose and repair software and hardware related issues with end-users in the facility.

In addition to the general job description below, the ideal candidate will also possess the following skills and/or experience:

• Supply Chain, IT, Operating Systems, Warehouse Management Systems (WMS), Inventory Control, Diagnostics, Computer hardware / software.
• Experience using a commercial WMS (warehouse management system) such as Blue Yonder, Red Prairie, JDA, SAP is highly preferred.
• Intermediate or higher experience in Microsoft Office (Excel, Word, Teams, Outlook).
• 1-2 years Report Writing experience.
• SQL experience would be required.
• Experience with JDA, NTV, BLUE YONDER, and SAP is also a PLUS but not required.
• Experience within a Supply Chain, Logistics, Distribution environment is highly preferred.
• Hands-on training and experience with technical software/hardware support within a company (preferably warehouse, supply chain, distribution, logistics).
• First-line point of contact to troubleshoot, diagnose and repair software and hardware related issues with end-users in the facility.
• This is NOT a traditional helpdesk or ticket/incident support position.

Be part of the world's largest logistics company! DHL Supply Chain has been certified as a Great Place to Work® in the US and Canada! Our excellent benefits packages includes:

• Affordable medical, dental, and vision coverage available beginning on your 30th day
• PTO program for all associates, including paid holidays and vacation
• 401(k) with generous company match
• Tuition reimbursement program
• Excellent training and career advancement opportunities

Role Purpose

Assists in the installation, maintenance, and general support of systems. Assists users with questions or problems. May help perform system backups and recovery and install new software.

Key Accountabilities

• Responsible for operational system integrity, including setup and control.
• Facilitate site(s) Warehouse Management System with proficiency.
• Assist management with facility layout and design to efficiently utilize the WMS.
• Project development and implementation.
• Monitor WMS for inventory management control.
• Interface with operation staffs to maximize system efficiencies.
• Develop, implement, and monitor sites performance systemically.
• Analyze system discrepancies; generation of reports as necessary.
• May write crystal programs as required to facilitate the success of the total network.
• Interface with customer host representative to identify and resolve issues systemically.
• Diagnose complex end user device issues, recommend and document process for resolutions.
• Develop and maintain training materials and guides to using the system.

Required Education and Experience

• High School Diploma or Equivalent
• 1-2 years of WMS experience
• Proficient in report writing - 1 to 2 years experience

Our Organization is an equal opportunity employer.