Systems Coordinator

DHL; Memphis (TN); On-site; Confidential; Full time

Job summary

DHL in Memphis is seeking a System Coordinator on the A-shift to support installation, maintenance, and operation of the Warehouse Management System (WMS). You will assist users with questions, help perform backups and software updates, and monitor system integrity to keep the network running smoothly.

You will work with operations staff, help optimize layouts for WMS efficiency, develop training materials, and generate reports.

Qualifications

• High school diploma or equivalent.
• 1–2 years of WMS experience.
• Proficient in report writing.

Responsibilities

• Ensure operational system integrity and control.
• Facilitate site Warehouse Management System with proficiency.
• Assist management with facility layout for WMS efficiency.
• Participate in project development and implementation.
• Monitor WMS for inventory management.
• Interface with operations staff to maximize system efficiency.
• Diagnose end-user device issues and document resolutions.
• Develop training materials and user guides for the system.

Skills

Report writing

End-user support

Analytical thinking

Education

High School Diploma

Tools

WMS software

Job description

System Coordinator

A-shift

Monday-Thursday plus Holidays and Overtime

5:00am-3:30pm

$20.65

Role Purpose

Assists in the installation, maintenance, and general support of systems. Assists users with questions or problems. May help perform system backups and recovery and install new software.

Key Accountabilities

• Responsible for operational system integrity, including setup and control.
• Facilitate site(s) Warehouse Management System with proficiency.
• Assist management with facility layout and design to efficiently utilize the WMS.
• Project development and implementation.
• Monitor WMS for inventory management control.
• Interface with operation staffs to maximize system efficiencies.
• Develop, implement, and monitor sites performance systemically.
• Analyze system discrepancies; generation of reports as necessary.
• May write crystal programs as required to facilitate the success of the total network.
• Interface with customer host representative to identify and resolve issues systemically.
• Diagnose complex end user device issues, recommend and document process for resolutions.
• Develop and maintain training materials and guides to using the system.

Required Education and Experience

• High School Diploma or Equivalent
• 1-2 years of WMS experience
• Proficient in report writing - 1 to 2 years experience

Our Organization is an equal opportunity employer.