Systems Architect

Virtusa; New York (NY); On-site; USD 150,000 - 190,000; Full time

Job summary

Lenovo is seeking a Global Web Content Delivery Lead to oversee the global content production ecosystem. You will lead through functional leads for AEM Authoring, NUWA CMS Authoring, and QA, coordinating with Web Experience teams, localization, and CoE leadership to ensure scalable delivery.

This role focuses on governance, delivery performance, and end-to-end production SLAs, driving alignment across content production to remove bottlenecks and ensure timely campaigns and product launches.

Responsibilities

• Lead operational execution across AEM Authoring, NUWA Authoring, and QA teams.
• Establish delivery priorities, escalation procedures, SLAs, and execution standards.
• Drive alignment across content production functions to eliminate bottlenecks and improve throughput.
• Ensure successful delivery of campaign pages, product launches, cross‑BU initiatives, and One Lenovo programs.
• Collaborate with localization production teams to ensure aligned handoffs and end-to-end production SLAs.
• Define and govern delivery processes from intake through publication and production validation.
• Lead operational reviews focused on delivery performance, quality, workload management, and capacity planning.

Job description

Global Web Content Delivery Lead

Position Summary

The Global Web Content Delivery Lead is responsible for operational leadership of Lenovo.com's global content production ecosystem. This role provides oversight across Worldwide AEM Authoring, NUWA CMS Authoring, and Quality Assurance (QA), ensuring consistent execution, governance, quality, and delivery performance across all web content initiatives. The role does not directly manage day-to-day authoring or QA execution. Instead, it leads through a team of functional leads responsible for AEM Authoring, NUWA Authoring, and QA, serving as the primary coordination point between those functions, Web Experience teams, localization authoring teams, and Content Center of Excellence (CoE) leadership. As a key member of the Content Center of Excellence lead team, the Web Content Delivery Lead partners closely with the AEM Technical Strategist, who oversees platform architecture, front-end development, templates, and technical roadmap execution and the Localization Web Content Delivery team. Together, these roles ensure both the operational delivery and technical scalability of Lenovo's digital experiences.

Key Responsibilities

Content Delivery Leadership

• Lead operational execution across AEM Authoring, NUWA Authoring, and QA teams.
• Ensure a consistent, scalable, and predictable content delivery model supporting global business units.
• Establish delivery priorities, escalation procedures, SLAs, and execution standards.
• Drive alignment across content production functions to eliminate bottlenecks and improve throughput.
• Ensure successful delivery of campaign pages, product launches, cross-BU initiatives, and One Lenovo programs.
• Collaborate with localization production teams to ensure aligned handoffs and end-to-end production SLAs.

Operational Governance

• Define and govern delivery processes from intake through publication and production validation.
• Lead operational reviews focused on delivery performance, quality, workload management, and capacity planning.