Systems Administrator

Collegis Education; Chicago (IL); Hybrid; USD 85,000 - 120,000; Full time

Job summary

Collegis Education seeks a Systems Administrator to manage enterprise infrastructure and hosted apps, ensuring high availability, security, and performance. You will monitor incidents, apply patches, ensure backups, and collaborate with engineering on standards and new technologies.

The role supports Windows and cloud platforms, with on-call rotation and potential Linux exposure, and offers hybrid remote work with occasional onsite collaboration near Chicago.

Qualifications

• Minimum 5-10 years hands-on experience implementing and managing IT technologies.
• Operations experience in 24x7x365 environments.
• Excellent written and verbal communication; must document implementations, modifications, removals.
• Willing to work and participate in on-call rotation.
• Experience with Windows Server in enterprise environments.
• Strong experience with Microsoft 365 and Google Workspace cloud platforms incl. Intune, SharePoint, Security.
• Strong experience managing AD, DNS, DHCP, CA.
• Desire to learn Linux and become proficient Linux Administrator.
• PowerShell scriptingKnowledge; goal to acquire scripting proficiencies over time.
• Experience supporting VMware/Hyper-V and hyperconverged platforms (HPE, Dell, VxRail, Nutanix).
• Experience with monitoring and backup platforms.

Responsibilities

• Monitoring, supporting, and troubleshooting incidents related to enterprise infrastructure.
• Apply patches to supported infrastructure to mitigate risk and enhance performance.
• Ensure backups and recoverability of platforms.
• Maintain security procedures and policies set forth by engineers.
• Leverage IT technologies for rapid deployment and capacity management.
• Performance tuning of operating systems and applications.
• Plan and execute change management activities during evenings/weekends as required.
• Assist systems engineers to develop standards, documentation, and evaluate new products.
• Collaborate with systems engineering on cloud technologies and SOPs.
• Work with third party vendors for troubleshooting and escalation.

Skills

5-10 years

24x7x365

Documentation

On-call readiness

Linux interest

PowerShell

Education

Bachelor's degree in CS or MIS

Tools

Windows Server

Microsoft 365

Intune

SharePoint

AD

DNS

DHCP

CA (Certificate Authority)

VMware

Hyper-V

VxRail

Nutanix

Monitoring systems

Backup platforms

Job description

Join our team as a Systems Administrator and play a key role in keeping the technology environments that support Collegis and our partner institutions secure, reliable, and performing at their best.

This role exists to manage, monitor, and maintain enterprise infrastructure and hosted applications, proactively addressing technology needs and ensuring systems remain highly available, secure, and aligned with service-level expectations.

What you'll do:

• Monitoring, supporting, and troubleshooting incidents related to the enterprise infrastructure.
• Apply patches to supported infrastructure to mitigate risk and enhance performance.
• Ensure successful backups and recoverability of platforms.
• Maintain security procedures and policies set forth by the engineers.
• Leverage IT technologies for rapid deployment and efficient capacity/utilization management.
• Performance tuning of operating systems and applications
• Design, plan, and execute change management activities during evenings, weekends or as required.
• Assist systems engineers to develop technical standards and documentation, identify, and evaluate new products, and provides resolution for network problems.
• Work with systems engineering staff on innovative technologies such as cloud and standard operating procedures.
• Work seamlessly with third party vendors for troubleshooting and escalation of tickets.

What you'll bring:

• Minimum 5-10 years of hands-on experience implementing and managing IT technologies.
• Operations experience in 24x7x365 environments
• Excellent written and verbal communication; Must be able to thoroughly document implementations, modifications, and removals.
• Must be willing to work and participate in on-call rotation.
• Bachelor of Science, Computer Science, or MIS degree or equivalent experience
• Experience supporting and managing Windows Servers in enterprise environments.
• Strong experience supporting Microsoft 365 and Google Workspace cloud platforms and associated technologies such as Intune, SharePoint, Security etc.
• Strong experience managing and administering Microsoft technologies such as AD, DNS, DHCP, CA,
• Focused on commitment to enhance operational efficiencies through continued process improvement.
• Desire to learn Linux Operating Systems with a goal to become a proficient Linux Administrator.
• Basic understanding of scripting tools like PowerShell with the goal to acquire scripting proficiencies overtime.
• Experience supporting and managing hypervisor platforms (VMware, Hyper-V)
• Familiarity with hyperconverged platforms (HPE, Dell, VxRail, Nutanix)
• Experience supporting and managing monitoring systems, and backup platforms a plus.
• Experience with educational platforms, a plus.

Requirements

Education, Certifications and Licensures:

• Bachelor of Science, Computer Science, or MIS degree or equivalent experience

Who we are:

Collegis Education partners with higher education institutions to deliver technology, marketing, and enrollment solutions that support the full student lifecycle. Our teams work across institutions to improve operations, enhance the student experience, and drive meaningful outcomes for both students and our partners. For more information about Collegis Education, please visit www.collegiseducation.com .

Remote/Hybrid Policy:

This role offers the flexibility of a fully remote environment. However, in alignment with our commitment to collaboration and team engagement, candidates within a 60-mile radius of our Chicago, IL headquarters will be expected to follow a hybrid schedule, working onsite 1-2 days per week to support in-person connection and cross-functional partnership.

Collegis Education is committed to the policy that all persons shall have equal access to its programs, facilities, and employment without regard to race, color, creed, religion, national origin, sex, age, marital status, disability, public assistance status, veteran status, or sexual orientation.