Systems Analyst & Programmer for Academic Platforms

University of the Incarnate Word; San Antonio (TX); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Great benefits package

Tuition benefits

Retirement plan (403b)

Job summary

University of the Incarnate Word seeks a Systems Analyst/Programmer to maintain academic and student-facing platforms, including learning management, CRM, and student advising systems. You will report to the Associate Director of Enterprise Support.

Requires a Bachelor’s Degree in Computer Science, Information Systems, or related field and one year of relevant experience in an academic, administrative, or customer-facing environment.

Qualifications

• Bachelor’s degree required; up to two years of additional relevant experience may substitute for education.
• Experience supporting academic or customer-facing platforms preferred.
• Knowledge of data workflows, reporting, and system configuration is a plus.
• Familiarity with learning management systems, CRM, and SIS is desirable.

Responsibilities

• Develop, customize, and maintain scripts and configurations to extend platform functionality.
• Build data pipelines, imports, and batch processes supporting enrollment, student success, and academic operations.
• Create reports and dashboards to aid operational and strategic decisions.
• Provide Tier 1/2 user support and coordinate with vendors for complex issues.

Skills

SQL basics

Customer service

Interpersonal skills

Communication skills

Collaboration

Detail-oriented

Initiative

Diversity & inclusion awareness

Education

Bachelor’s Degree in Computer Science or Information Systems

Job description

University of the Incarnate Word seeks a Systems Analyst/Programmer to maintain academic and student-facing platforms, including learning management, CRM, and student advising systems. You will report to the Associate Director of Enterprise Support.

Requires a Bachelor’s Degree in Computer Science, Information Systems, or related field and one year of relevant experience in an academic, administrative, or customer-facing environment.