Business Systems Analyst

Texas Christian University; Fort Worth (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

The Texas Association of Collegiate Registrars and Admissions Officers (TACRAO) seeks a Business Systems Analyst to support the Registrar’s Office by testing, implementing, updating and monitoring department systems, and by providing technical support to university users.

Responsibilities include maintaining degree and divisional rules, leading system enhancements with IT, developing requirements and reports, ensuring data integrity, and advising leadership on database solutions and security

Qualifications

• Bachelor's degree or equivalent experience required.
• 3 years of business analysis experience including applications programming, data collection, and database management.
• Experience in academic records systems and PeopleSoft preferred.
• Proficiency with SQL and reporting tools.
• Excellent collaboration with stakeholders and ability to translate business needs into technical specifications.

Responsibilities

• Within department software, maintain accuracy of degree requirement rules and apply new rules.
• Lead testing, evaluation, implementation, enhancements, upgrades, and support of application systems with IT collaboration.
• Develop detailed business requirements, configuration docs, test scripts and workflows.
• Create standards for new reports and data structures after stakeholder reviews.
• Respond to security/access requests and ad hoc data queries; liaise with Institutional Research.
• Serve as senior technical advisor to leadership and support complex query writing.
• Writes and maintains functional specifications and user manuals.
• Implements and maintains use of PeopleSoft 3Cs for departmental communication.
• Develops new processes to increase service to constituents via technology and best practices.
• Researches and evaluates software/hardware to support programming platforms.
• Performs other related duties as assigned.

Skills

Data analysis

SQL

Microsoft Office

Database management

Project management

Query writing

Tech liaison

Education

Bachelor's Degree or equivalent in experience

Bachelor’s Degree in related IT field

Tools

PeopleSoft

PeopleSoft 3Cs

Reporting tools

Job description

The Business Systems Analyst is responsible for supporting the activities of the Registrar’s Office by testing, implementing, updating and monitoring department systems; providing technical support for department systems; serving as a system liaison with the university community. This position helps analyze and implement upgrades and data solutions to support and enhance the systems and data ecosystem employed by the department.

Duties & Essential Job Functions:

• 1. Within department software, maintains and ensures the accuracy of current degree requirement rules, as well as appropriate divisional rules and exceptions. Implements new core, divisional, and departmental requirements according to academic committees and other official approval. Continually tests the product to assure quality, efficiency, and security for end-user or self-service applications.
• 2. Leads the testing, evaluation, implementation, enhancement, upgrade, and support of application enhancements and workflow systems that support department operations in collaboration with Information Technology. Assesses and troubleshoots issues, providing functional and technical solutions to address errors or concerns.
• 3. Develops detailed business requirements, system configuration documentation, test scripts, and workflow procedures that align with business needs and processes.
• 4. Creates standards and designs for new reports and data structures by reviewing committee notes, prototypes, interviewing stakeholders and analyzing available data.
• 5. Responds to requested security/access requests, as well as ad hoc data and query requests. Liaises with Institutional Research regarding data as needed.
• 6. Serves as a senior technical advisor to department leadership and supports all functional leads in complex academic and campus community query writing by offering technical and logical experience and solutions.
• 7. Writes and maintains functional specifications and manuals for users to describe operating procedures.
• 8. Implements and maintains use of PeopleSoft 3Cs for departmental communication.
• 9. Develops new processes and plans to increase service to constituents by use of technology interwoven with best business practices.
• 10. Researches and evaluates software and hardware to assist in programming or to use as program platforms.
• 11. Performs other related duties as assigned.

Required Education & Experience:

• Bachelors’ Degree or the equivalent in experience.
• 3 years’ experience in business analysis including applications programming, data collection, and database management

Preferred Education & Experience:

• Experience in an academic environment, working with academic records, record keeping systems and academic cycles using PeopleSoft.
• Bachelor’s Degree in related IT field
• Proficiency in PeopleSoft
• Experience supporting IT business processes in higher education
• Experience documenting workflows and business processes

Knowledge, Skills & Abilities:

• Knowledge of project management and strategic planning techniques.
• Skill in department specific software.
• Skill in the use of Microsoft Office to include Word, Excel, Access and Outlook.
• Ability to work in relational databases; logical data structures, SQL, SQR, query tools, reporting tools and ancillary applications.
• Ability to provide solutions in computer conversions and upgrades.
• Ability to train users in query writing.
• Ability to manage and troubleshoot database issues.
• Ability to work with both functional and technical groups on problem solving and new object specifications.
• Ability to use report writers such as PeopleSoft Query.

TCU Core Competencies:

University Core Competencies definitions may be found on the Human Resources website and in the staff performance management system.