Description
The Enterprise Systems Integration Analyst/Programmer will play acritical role in supporting, enhancing, and integrating theUniversity of Dubuque’s enterprise systems. This position focuseson systems analysis, data integration, automation, and technicalproblem solving to improve data flow, system reliability, and userexperience across campus. The role collaborates closely withfunctional departments to understand business needs and translatesthem into scalable, maintainable technical solutions that supportthe University’s Mission.
Requirements
Primary Responsibilities:
- Collaborate with stakeholders across campus to understandbusiness processes, data needs and system challenges
- Analyze existing systems and workflows and recommend technicalor process improvements!
- Translate functional requirements into technical designs andspecifications
- Develop, maintain, and enhance scripts, procedures, andautomation to support institutional systems and workflows
- Utilize scripting and programming languages (e.g., Python,JavaScript, T-SQL) to support data processing, integration andautomation
- Ensure code quality, documentation and adherence to bestpractices
- Create forms and workflows to assist in improving processes anddata flow between and within departments across campus
- Automate processes to allow faculty and staff to spend moretime interacting with students versus performing arduous tasks andunneeded paperwork
- Be a partner that others across campus can rely upon to providehigh-quality assistance and insight regarding needs related tosystems, data and processes
- Design, implement, and support integrations between systemsusing APIs, data feeds and other integration methods
- Monitor and troubleshoot integrations to ensure data accuracy,reliability and performance
- Collaborate with vendors and internal teams on system upgrades,patches and integration changes
- Support and enhance web-based applications, forms and campusportal functionality
- Assist with the configuration and scripting of user-facingsystems to improve usability, accessibility, and overall userexperience
- Work collaboratively with stakeholders to identifyopportunities to better leverage existing web platforms
- Support reporting and analytics initiatives by ensuringreliable data availability and integration
- Assist in the development of reports, dashboards and dataextracts used for operational and strategic decision-making
- Serve as a secondary support resource for key enterpriseapplications, learning system configurations, scripting, andworkflows as needed to ensure continuity of operations
- Document system logic, integrations, procedures and technicalconfigurations so they can be supported by others
- Perform other duties as assigned in support of the University’sMission
Position Skills and Abilities:
- Strong analytical, problem-solving, and technical aptitude
- Ability to manage multiple priorities while producing accurate,high-quality work
- Excellent communication and collaboration skills, including theability to work effectively with both technical and non-technicalstakeholders
- Ability to investigate and understand business processes todeliver effective technical solutions
- Strong attention to detail and commitment to documentation andmaintainability
- Self-motivated, adaptable, and highly responsible
- Ability to work independently as well as collaboratively withina team environment
- Experience collaborating with functional users to improveprocesses through technology
Requirements:
- Undergraduate Degree Required; bachelor’s degree in computerscience, Information Systems, Software Engineering, or a relatedfield preferred, or equivalent professional experience
- Familiar with workflow automation, forms platforms, or documentmanagement solutions
- Experience working with relational databases and SQL-basedsystems
- Experience with scripting or programming languages such asPython and JavaScript
- Familiar with API-based integrations and data exchangeconcepts
- Experience in supporting or developing web-based systems orapplications
- Experience working in a higher education or similarly complex,multi-system environment
- Experience supporting or integrating enterprise systems such asstudent information systems, document management systems, learningmanagement systems or campus portals