Systems Analyst(Local to SC)

American business solutions inc; Columbia (SC); On-site; USD 55,000 - 75,000; Full time

Job summary

American business solutions inc in Columbia, SC seeks an experienced CRM specialist to support Salesforce and TargetX implementations in a higher education context. You will design and troubleshoot email campaigns, build reports and dashboards, and resolve data, audience, and delivery issues.

Ideal candidates have 3+ years with Salesforce CRM, TargetX, and related tools; HTML/CSS for email; data imports/exports and CRM integrations are a plus.

Qualifications

• 3+ years of experience with Salesforce CRM, TargetX, and TargetX Communication Planner.
• Experience creating, managing, renewing, and troubleshooting automated email campaigns.
• Experience with Salesforce reports, dashboards, objects, fields, and data.
• Troubleshooting CRM- and campaign-related issues (data, audience, configuration, scheduling, delivery).

Skills

Email campaign management

CRM troubleshooting

Data analysis (CRM data)

Tools

Salesforce CRM

TargetX

TargetX Communication Planner

TargetX forms/events/portals

Data Loader / data imports-exports

HTML & CSS

CRM integrations

Job description

3+ years of experience working with Salesforce CRM.

3+ years of experience working with TargetX.

3+ years of experience working with TargetX Communication Planner.

3+ years of experience creating, managing, renewing, and troubleshooting automated email or drip campaigns.

3+ years of experience with Salesforce reports, dashboards, objects, fields, and data.

3+ years of experience troubleshooting CRM- and campaign-related issues, including data, audience, configuration, scheduling, and delivery problems.

Preferred Skills

• Experience supporting Salesforce and TargetX in a higher education environment.
• Experience supporting admissions, recruitment, enrollment management, student services, advancement, or similar operations.
• Experience with Salesforce Flow and other Salesforce automation tools.
• Experience with TargetX forms, events, portals, or other TargetX functionality.
• Working knowledge of HTML and CSS as they relate to email communications.
• Experience with Salesforce data imports, exports, Data Loader, or similar tools.
• Experience with CRM integrations and third-party applications.
• Experience developing documentation, providing end-user training, or supporting CRM migration and change-management activities.

Skills :

3+ years of experience working with Salesforce CRM. 3+ years of experience working with TargetX.