Systems Analyst (LIMS)

ICON; Lenexa (KS); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Employee assistance program

Life insurance

Flexible benefits

Job summary

ICON is seeking a Systems Analyst (LIMS) onsite in Lenexa, KS. You will deliver system administration, support investigator payment applications, and act as SME for assigned ICON apps. Collaborate with IT and project teams to ensure quality outcomes across clinical programmes.

You will gather study requirements, assist in technical setup, and drive improvements while delivering high-quality user support and training. This is a full-time, onsite opportunity in the United States.

Qualifications

• Bachelor's degree in a relevant field desired.
• Experience providing system administration and support, with development awareness.
• SME for assigned applications and familiarity with other ICON apps.
• Strong collaboration and problem-solving to meet client needs.

Responsibilities

• Provide system administration and support for investigator payment-related apps.
• Support application development projects and be SME for assigned apps.
• Collaborate with IT and application owners for improvements and training.
• Capture user feedback and gather study setup requirements.
• Assist in technical setup of studies and escalate issues as needed.

Skills

System administration

Application support

SME for apps

Collaboration

Education

Bachelor's degree

Tools

LIMS systems

Job description

Systems Analyst (LIMS) - Lenexa, KS (MUST BE ONSITE) Full Time

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

As a Systems Analyst (LIMS) at ICON, you will contribute to our information technology function, working collaboratively to deliver high-quality outcomes across our clinical programmes.

What You Will Do:

You will take responsibility for software development and engineering deliverables, applying your skills to ensure quality and efficiency.
Key responsibilities include:

• Provide system administration and support for investigator payment-related applications.
• Provide support for application development projects.
• Serve as a subject matter expert (SME) for assigned applications and have a good working knowledge of other ICON applications and their impact on assigned applications.
• Provide timely, high-quality support for system users and interface with users to collect study setup requirements.
• Assist in technical setup of studies and elevate system-related issues to the Systems Manager and Support Manager.
• Capture user feedback, participate in application user groups, and proactively engage users to resolve issues.
• Collaborate with application owners and IT for system improvements and training.

Your Profile:

You will bring relevant software development and engineering experience, along with the following qualifications and skills.

• Bachelor's degree in a relevant field desired.
• Experience providing system administration and support, along with a strong understanding of application development and experience supporting application development initiatives.
• Proficiency as a subject matter expert (SME) for assigned applications and familiarity with other ICON applications and their interactions.
• Ability to adhere to ICON's values, emphasizing process improvement to meet client needs.
• Strong interpersonal skills to provide high-quality support to system users and collect study setup requirements.
• Effective problem-solving skills, with the capability to assist in the technical setup of studies and resolve system-related issues.

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What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here