Systems Analyst III - Health & Welfare Benefits Implementations

LifeWorks; Charlotte (NC); Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

Total rewards package

Vacation 3 weeks

Flexible benefits

401K matched

Community involvement

Career growth and learning

Job summary

TELUS Health is seeking a Systems Analyst III to join our Health & Welfare Benefits Implementations team, helping organizations manage employee benefits and wellness programs.

You will configure and deploy our Health & Welfare software for major clients, diagnose issues, and translate business needs into effective configurations within an Agile setting. This role emphasizes collaboration, quality, and growth in a fast-paced environment.

Qualifications

• Bachelor's degree in IT or equivalent hands-on experience.
• 3-5 years working in IT, system configuration, or implementation.
• Must-have: SQL expertise (MS SQL Server Management Studio is a bonus).
• Strong-to-have: ASP, ASP.NET, HTML, JavaScript, or similar languages.
• Nice-to-have: Experience with configuration tools, Microsoft Office suite (including Copilot), and Azure DevOps.
• Ability to read technical documentation and debug like a pro.

Responsibilities

• Drive real implementations – Configure and deploy our proprietary Health & Welfare software for major clients, watching your work directly impact thousands of employees.
• Own problem-solving – Diagnose complex issues, develop solutions, and communicate your findings with clarity and confidence.
• Collaborate in an Agile environment – Work alongside talented teammates in daily scrums, sharing progress and supporting each other's wins.
• Design smart solutions – Analyze business requirements and translate them into technical configurations that actually work.
• Deliver quality work – Set your own high standards and take pride in producing outcomes that exceed expectations.
• Grow your expertise – Learn industry trends, master new tools, and develop skills that matter in the benefits and healthcare tech space.
• Be a team multiplier – Foster teamwork, share knowledge, and help colleagues succeed.

Skills

SQL expertise

ASP/ASP.NET

HTML/JavaScript

Read technical docs

Education

Bachelor's degree in IT

Tools

Azure DevOps

Copilot in Office 365

Configuration tools

Job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

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Join our team and what we’ll accomplish together

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Ready to make a real impact in the health and benefits space? We're looking for a Systems Analyst III - Health & Welfare Benefits Implementations to join TELUS Health's dynamic implementation team—where you'll work on cutting-edge projects that directly improve how organizations manage employee benefits and wellness programs.

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What you’ll do

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You’ll be at the heart of our client success story:

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• Drive real implementations – Configure and deploy our proprietary Health & Welfare software for major clients, watching your work directly impact thousands of employees
"
• Own problem-solving – Diagnose complex issues, develop solutions, and communicate your findings with clarity and confidence
"
• Collaborate in an Agile environment – Work alongside talented teammates in daily scrums, sharing progress and supporting each other's wins
"
• Design smart solutions – Analyze business requirements and translate them into technical configurations that actually work
"
• Deliver quality work – Set your own high standards and take pride in producing outcomes that exceed expectations
"
• Grow your expertise – Learn industry trends, master new tools, and develop skills that matter in the benefits and healthcare tech space
"
• Be a team multiplier – Foster teamwork, share knowledge, and help colleagues succeed
"

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What you bring

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Your foundation:

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• Bachelor's degree in IT (or equivalent hands-on experience)
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• 3-5 years working in IT, system configuration, or implementation
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Your technical toolkit:

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• Must-have: SQL expertise (MS SQL Server Management Studio is a bonus)
"
• Strong-to-have: ASP, ASP.NET, HTML, JavaScript, or similar languages
"
• Nice-to-have: Experience with configuration tools, Microsoft Office suite (including Copilot), and Azure DevOps
"
• Ability to read technical documentation and debug like a pro
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Your superpowers:

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• H&W Benefits and/or Payroll knowledge (highly valued!)
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• Exceptional communication and interpersonal skills
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• Strong organizational abilities and time management
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• Initiative and independence paired with genuine teamwork
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• Reliability, flexibility, and adaptability in a fast-paced environment
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Salary Range: $65K - $85K

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Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience.

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TELUS offers rewarding benefits, which may vary per job function, such as:

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• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
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• Flexibility to work in-office, virtually or a combination of both
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• Generous company matched 401K
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• Opportunity to give back to communities in which we work, live and serve
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• Career growth and learning & development opportunities to develop your skills
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• And much more…
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Job Type: This is for a current vacancy.

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A bit about us

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We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

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TELUS Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity. It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

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