Systems Analyst II

United States Digital Space LLC; New York (NY); Hybrid; USD 136,000 - 170,000; Full time

Job summary

United States Digital Space LLC is seeking a Systems/ BizOps engineer to design and ship internal tools for GTM teams, working with Salesforce, Nooks, Outreach, Gong, Vitally, Sierra to automate workflows and integrate AI capabilities.

The role is based in New York with a hybrid schedule, partnering with Sales, SDR, CS, and RevOps, owning end-to-end projects, and mentoring junior ICs as the team scales in a fast-paced fintech environment.

Qualifications

• 2–4 years in Systems, BizOps, TechOps, Sales/RevOps engineering, or a related technical operations role.
• Experience with GTM tooling such as Salesforce (or an equivalent CRM), Nooks, Outreach, Gong, Vitally, Sierra, or comparable platforms or a demonstrated ability to learn new tools quickly.
• Experience leading tools end-to-end- from evaluation and vendor selection through implementation, change management, and training coordination.
• Working proficiency in JavaScript, Python, SQL, and APIs, with the ability to build and ship internal tools independently.
• Comfort working with data to inform decisions: pulling, analyzing, and presenting data-backed recommendations to non-technical stakeholders and leadership.
• Experience or genuine curiosity around embedding AI/LLM capabilities into tooling and workflows.
• Strong ownership mentality: able to take a loosely defined business problem, scope it, and drive it to a shipped solution.

Responsibilities

• Build and maintain tooling, integrations, and automations that increase efficiency and productivity for GTM teams.
• Partner directly with Sales, SDR, CS, and RevOps stakeholders to identify workflow bottlenecks and translate them into clear, scoped technical solutions.
• Work within and across our GTM tech stack (e.g., Salesforce, Nooks, Outreach, Gong, Vitally, Sierra, or equivalents) to build and improve tooling and integrations.
• Analyze GTM data to surface insights, quantify impact, and make data-backed recommendations to leadership on where to prioritize systems investment.
• Integrate AI and LLM-based capabilities into existing tools and workflows to drive automation and leverage, with guidance from senior team members on more complex builds.
• Independently own and deliver moderately scoped projects end-to-end, from problem framing through launch and iteration.
• Manage relationships with multiple GTM stakeholders, with support from senior ICs and managers on prioritization and tradeoffs.
• Contribute to team quality bar by writing clean, reviewed code and following strong technical hygiene.
• Mentor junior ICs and interns as they ramp up on systems and tooling work.

Skills

JavaScript

Python

SQL

APIs

Data analysis

AI/LLM tooling

Tools

Salesforce

Nooks

Outreach

Gong

Vitally

Sierra

Job description

Why join us

the company is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, the company enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. the company’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on the company, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.

Working at the company allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

Systems at the company

Systems is the connective tissue that powers the company's growth and operational scale. We operate at the intersection of product, operations, finance, data, engineering, and GTM — solving the company's most complex cross-functional challenges and turning strategy into execution.

From driving AI transformation across Operations and GTM to building scalable systems, workflows, and decision infrastructure, Systems helps the company operate smarter, faster, and with greater leverage. We are redefining how modern operational organizations work by combining business context, systems thinking, and AI-native execution.

If you're excited by high-impact problems, hands-on building, and shaping how a modern fintech GTM org operates, Systems is where you belong.

What you'll do

You'll own the tools, workflows, and automations that our GTM teams — Sales, Sales Development, Customer Success, and Revenue Operations — rely on every day. This is a hands-on, builder-focusedrole: you'll work directly with GTM leaders and reps to understand where time and efficiency are being lost, then design and ship solutions that close the gap.

You'll help answer questions like:

• Where are our GTM teams spending time on manual or repetitive work that tooling and automation can eliminate?

• How do we integrate AI directly into the tools our sellers and CS teams use daily, rather than bolting it on?

• What does the data tell us about where to invest next, and how do we make that case to leadership?

• Where does our GTM data model break down across systems (Salesforce, Snowflake, reverse-ETL pipelines), and what's the right approach to fix it so downstream teams don't build around it?

This role is a great fit for someone who wants to move quickly, work independently on real business problems,and grow their ability to operates with a high degree of autonomy. You'll be trusted to scope, build, test, and ship with minimal oversight, escalating only for cross-team dependencies or architectural tradeoffs.

Where You'll Work

This role will be based in our New York office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week: Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Build and maintain tooling, integrations, and automations that increase efficiency and productivity for GTM teams.
• Partner directly with Sales, SDR, CS, and RevOps stakeholders to identify workflow bottlenecks and translate them into clear, scoped technical solutions.
• Work within and across our GTM tech stack (e.g., Salesforce, Nooks, Outreach, Gong, Vitally, Sierra, or equivalents) to build and improve tooling and integrations.
• Analyze GTM data to surface insights, quantify impact, and make data-backed recommendations to leadership on where to prioritize systems investment.
• Integrate AI and LLM-based capabilities into existing tools and workflows to drive automation and leverage, with guidance from senior team members on more complex builds.
• Independently own and deliver moderately scoped projects end-to-end, from problem framing through launch and iteration.
• Manage relationships with multiple GTM stakeholders, with support from senior ICs and managers on prioritization and tradeoffs.
• Contribute to team quality bar by writing clean, reviewed code and following strong technical hygiene.
• Mentor junior ICs and interns as they ramp up on systems and tooling work.

Requirements

• 2–4 years of experience in Systems, BizOps, TechOps, Sales/RevOps engineering, or a related technical operations role.
• Familiarity with GTM tooling such as Salesforce (or an equivalent CRM), Nooks, Outreach, Gong, Vitally, Sierra, or comparable platforms or a demonstrated ability to learn new tools quickly.
• Experience leading tools end-to-end- from evaluation and vendor selection through implementation, change management, and training coordination.
• Working proficiency in JavaScript, Python, SQL, and APIs, with the ability to build and ship internal tools independently.
• Comfort working with data to inform decisions: pulling, analyzing, and presenting data-backed recommendations to non-technical stakeholders and leadership.
• Experience or genuine curiosity around embedding AI/LLM capabilities into tooling and workflows.
• Strong ownership mentality: able to take a loosely defined business problem, scope it, and drive it to a shipped solution.
• Ability to manage multiple stakeholder relationships and balance competing priorities, with support from more senior team members.
• Excitement for building GTM-facing tools in a fast-paced, high-growth environment.

Compensation

The expected salary range for this role is $135,720 - $169,650. However, the starting base pay will depend on a number of factors, including the candidate's location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.