Sr. Analyst Business Systems

United States Digital Space LLC; San Mateo (CA); On-site; USD 160,000 - 175,000; Full time

Benefits offered by this job

Health insurance

Vision/Dental coverage

HSA & FSA

Mental health support

Parental leave

Paid holidays & PTO

Professional development stipend

Commuter benefits

Job summary

United States Digital Space LLC in San Mateo, CA, seeks a cross-functional Sales Tech & GTM Ops professional to design, build, and scale GTM systems, data pipelines, and analytics workflows that accelerate sales across the funnel.

You will partner with Sales, RevOps, Marketing, Finance and Engineering, own integrations with Salesforce and related tools, and help shape the product roadmap in a fast-paced, on-site, high-growth environment.

Qualifications

• Bachelor's degree in a technical/analytical field.
• 3–5 years of relevant experience in business systems or GTM product management.
• Hands-on experience with Salesforce (Sales Cloud) and GTM tools such as Outreach, Marketo, ZoomInfo, Clari.
• Understanding of Agile development and project management.
• SQL knowledge; Python or JavaScript for lightweight scripting.
• Experience designing integrations between GTM systems.
• Strong understanding of end-to-end sales lifecycle.
• Familiarity with UI/UX tools and process-mapping tools like Figma/Lucidchart.
• Ability to thrive in a fast-paced, ambiguous, high-growth environment.
• Willing to commute 5 days/week in office (San Mateo, CA).

Responsibilities

• Partner with leaders across multiple functions to identify GTM system improvements.
• Conduct usability studies with Salesforce users to identify pain points.
• Refine product roadmaps for GTM tools to scale with growth.
• Implement best-practice solutions to boost sales velocity and visibility.
• Collaborate with GTM engineers to design, build, and deliver integrations.
• Lead cross-functional requirements sessions and document business needs.

Skills

Salesforce (Sales Cloud)

SQL

Python

JavaScript

GTM knowledge

Cross-functional collaboration

Agile development

Business acumen

Executive communication

Education

Bachelor's degree in Math/CS/Business/Analytical field

Tools

Sales Cloud

Outreach

Marketo

ZoomInfo

Clari

Figma

Lucidchart

Job description

Who We Are

the company is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management.

We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation, more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and the company is at the center of it.

You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million the company devices are deployed across 170+ countries.

About the Role

the company prides itself on maintaining a high hiring bar while bringing in diverse and unconventional backgrounds of driven individuals obsessed with their craft.

You’ll partner closely with Sales, RevOps, Marketing, Finance, and Engineering to define, build, and scale our GTM systems, datasets, dashboards, and analytics workflows that drive sales across the funnel. This is a high-impact, highly cross-functional role at the intersection of business strategy, sales processes and tooling - ideal for someone who thrives in ambiguity, understands how sales organizations operate, and wants to build durable systems foundations at a high-growth company. This role will report into our Senior Director of Sales Strategy & Operations.

We are committed to a thriving in-office culture. This role requires that you be on-site at our HQ in San Mateo, CA 5 days a week. Occasional travel will take you to our other offices and company events.

What You'll Do

• Partner with leaders across a variety of functions — Sales, Marketing, Channel, and GTM Operations — to identify and address key business challenges, with a primary focus on GTM systems, data pipelines, and sales efficiency.
• Conduct usability studies with stakeholders e.g. Sales reps using Salesforce and identity key pain points and system solutions
• Help fine-tune the product roadmap for core GTM tools including Salesforce, other internal platforms, ensuring they scale with the company’s rapid growth.
• Implement best-practice solutions — including process changes, system configurations, and custom enhancements — to drive sales velocity, pipeline visibility, and operational efficiency.
• Collaborate with GTM engineers and business stakeholders to design, build, and deliver engineering solutions aligned to GTM deliverables and OKRs.
• Facilitate and lead cross-functional requirements sessions to elicit, document, and analyze business needs; identify unstated or conflicting requirements; and drive meaningful change even when it means challenging the status quo.
• Prepare and maintain documentation for current processes, pain points, and system assumptions — and continuously identify opportunities to streamline workflows across GTM tools and platforms.
• Draw on your experience to recommend improvements to development practices, system standards, and integration patterns that improve team velocity and long‑term scalability.
• Build lightweight technical solutions and automations leveraging Apex, Python and/or JavaScript to bridge gaps between systems.

What You Bring

• Bachelor's degree in Math, CS, Business, or another technical/analytical field.
• 3–5 years of relevant experience in business systems, revenue operations, or GTM product management.
• Hands‑on experience with Salesforce (Sales Cloud required) and familiarity with adjacent GTM tools such as Outreach, Marketo, ZoomInfo, Clari, or similar.
• An understanding of basic Agile Development best practices and project management skills.
• Working knowledge of SQL; basic proficiency in Python or JavaScript for lightweight scripting and integrations.
• Experience designing and supporting integrations between GTM systems (e.g., Salesforce Outreach)
• Strong understanding of the end‑to‑end sales lifecycle: lead‑to‑opportunity, channel sales, and renewal/expansion motions.
• Familiarity with UI/UX tools and process‑mapping tools (e.g., Figma, Lucidchart).
• Strong work ethic — you do what it takes to make a project go well and are equally comfortable taking personal ownership.
• Comfortable navigating ambiguity and thriving in a fast‑paced, high‑growth environment.
• Strong business acumen - comfortable speaking with sales executives and presenting new features externally.
• Must be willing and able to commute 5 days/week in office (San Mateo, CA).

US Employee Benefits

the company is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well‑being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

• We do sponsor and take over sponsorship of employment visas for this role. If we make you an offer, we will make every reasonable effort to get you a visa.

Annual Pay Range

At the company, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate's skills and experience, as well as market demands and internal parity. A the company employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company in the form of restricted stock units (RSUs)

Below is the annual on-target earnings (OTE) range for full-time employees for this position, comprised of base compensation and commissions (if applicable).

Estimated Annual Pay Range

$160,000—$175,000 USD