Systems Analyst: Enterprise IT & Endpoint Management

New York University; New York (NY); On-site; USD 77,000 - 85,000; Full time

Job summary

New York University seeks a systems support specialist to assist in implementing and operating the school's server infrastructure, endpoint management, and enterprise technology services. You will work under the Systems Administrator to perform system administration, software deployment, monitoring, and operational support.

You will collaborate with university departments, vendors, and IT teams to resolve complex technical issues, contribute to documentation and training, and help ensure secure,

Qualifications

• Bachelor's degree and 3+ years relevant tech support experience.
• Experience with Linux server administration, MDM, and level 2 desktop support.
• Knowledge of Windows and macOS, AD, endpoint management, virtualization, networking, and security practices.

Responsibilities

• Provide technical support for server infrastructure and endpoint management.
• Assist with installation, configuration, testing, and troubleshooting.
• Document processes and train users, adhere to change management.
• Collaborate with vendors and IT teams on enterprise technology projects.

Skills

Linux server administration

MDM solutions

Level 2 desktop support

Windows

macOS

Active Directory

Endpoint management

Virtualization

Networking

Security practices

Education

Bachelor's Degree

Tools

VMware

Hyper-V

PowerShell

Job description

New York University seeks a systems support specialist to assist in implementing and operating the school's server infrastructure, endpoint management, and enterprise technology services. You will work under the Systems Administrator to perform system administration, software deployment, monitoring, and operational support.

You will collaborate with university departments, vendors, and IT teams to resolve complex technical issues, contribute to documentation and training, and help ensure secure,