Systems Analyst: Change Agent for Data & Process Improvement

JSM Consulting Inc.; City of Albany (NY); On-site; USD 70,000 - 100,000; Full time

Job summary

JSM Consulting Inc. specializes in analyzing, designing and implementing information systems to achieve desired outcomes.

The role liaises with end users, software vendors and programmers to ensure IT solutions meet business goals and acts as a change agent to drive organizational improvements. The candidate will review testing requirements, develop user acceptance and regression tests for system changes, define user requirements, create documentation and validate solutions with policy and

Qualifications

• 60 months experience creating reports/analyzes using Tableau, MS Access, COGNOS, Power BI or similar tools.
• 60 months of experience querying/analyzing data using PL/SQL, SQL, Python or similar tools
• 18 months of experience in working with business and system stakeholders to create robust test plans/test cases for web applications.
• 18 months of working experience in creating, managing and executing functional and regression test scripts
• 18 months of working experience in performing application testing based on written test scripts, documenting, tracking and communicating defects utilizing JSM/JIRA or similar tool
• 18 months of working experience analyzing business requirements documents and working with technical and policy teams to identify gaps
• 12 months help desk related experience including documenting, trouble shooting, and resolving reported software issues
• Master's Degree in Computer Science or related majors

Responsibilities

• Review and assist in development of testing requirements and test plans
• Create and implement user acceptance and regression testing for WMS System Changes and MECM implementation;
• Define user requirements
• Create documentation to support projects and reflect organizational change
• Research, propose, and test systems solutions to identified user and systems issues
• Create ad hoc reports utilizing various databases to support analysis and reporting for internal and external customers
• Assist in defining process improvement through the identification of policy, process and systems gaps
• Provide written documentation as required using department forms and processes
• Apply knowledge and experience of Medicaid regulations and program policy to system design and associated business processes
• Coordinate project activities and the resolution of action items for multiple stakeholder groups
• Facilitate meetings between SMEs, policy development staff, and business owners to ensure mutual understanding of requirements

Skills

Tableau/Power BI

SQL

Python

Test planning

Test scripting

JSM/JIRA

Requirements analysis

Help desk

Education

Master's Degree in Computer Science or related majors

Tools

JSM/JIRA

Power BI

COGNOS

Job description

JSM Consulting Inc. specializes in analyzing, designing and implementing information systems to achieve desired outcomes.

The role liaises with end users, software vendors and programmers to ensure IT solutions meet business goals and acts as a change agent to drive organizational improvements. The candidate will review testing requirements, develop user acceptance and regression tests for system changes, define user requirements, create documentation and validate solutions with policy and