Systems Analyst 1701

Sistema Technologies Inc.; Austin (TX); Hybrid; USD 85,000 - 105,000; Full time

Job summary

Texas Health and Human Services Commission (HHSC) in Austin, TX seeks a Systems Analyst to understand business objectives, analyze requirements, and improve existing computer systems. This role involves working with non-technical and technical stakeholders throughout the Software Development Life Cycle, including documentation, testing, and communication.

The position supports on-site collaboration with the project team while offering partial remote work.

Qualifications

• Requires Medicaid Claims Processing experience.
• Experience with Azure DevOps considered a plus.
• Ability to write and maintain use cases, flow charts and test plans.
• Strong communication and interpersonal skills is essential.
• Familiarity with Agile or Scrum methodologies.

Responsibilities

• Assist in development of project documentation based on HHSS/DIR requirements.
• Develop online help and conduct requirements gathering with non-technical Subject Matter Experts.
• Analyze new and existing business processes to determine system modifications.
• Provide status reports and communicate issues to management and stakeholders.
• Facilitate knowledge transfer and maintain system documentation and architecture updates.

Job description

Austin, TX Systems Analyst - Solicitation# 529601701 Texas Health and Human Services Commission (HHSC)

Understands business objectives and problems, identifies alternative solutions, performs studies and cost/benefit analysis of alternatives. Analyzes user requirements, procedures, and problems to automate processing or to improve existing computer system: Confers with personnel of organizational units involved to analyze current operational procedures, identify problems, and learn specific input and output requirements, such as forms of data input, how data is to be; summarized, and formats for reports. Writes detailed description of user needs, program functions, and steps required to develop or modify computer program. Reviews computer system capabilities, specifications, and scheduling limitations to determine if requested program or program change is possible within existing system.

Required Duties

1. Assists in development of project documentation based on HHSS/DIR requirements. Assists in the development of application on-line help. Conducts requirements gathering with non-technical Subject Matter Experts to understand business process needs and program requirements to create Use Cases, flow charts, acceptance criteria and other documentation needed for system enhancements. Analyzes new and existing business processes to determine how modifications and changes will impact the system. Will serve as a technical expert responsible for working with non-technical and technical stakeholders to ensure clear and effective communication is maintained throughout the Software Development Life Cycle.(30%)
2. Ensures that design complies with HHSS standards (5%)
3. Performs necessary testing of assigned programs, including the generation of test data, writing test scripts/execution sequences, examining test results, debugging detected errors, etc. Uses current software development methods/techniques and established development standards (which include testing standards) to ensure the quality and maintainability of applications.(25%)
4. Provide status reports on enhancement activities and resolution of issues impacting system. Notify immediate manager and technical lead of critical issues impacting the system’s ability to deliver services as designed. Attends regular status meetings to update team members such as developers, business analysts, database administrators and project managers on progress of assigned work. Regularly updates assignments through the use of a ticketing system allowing for the sharing of information with project team members. Provides information to non-technical and technical staff via email, telephone and formal presentations covering such topics as system functionality, data collection processes and other technical issues as needed. Audiences for these communications would be both internal business groups and external entities to the agency including governmental organizations as well as contract service providers.(25%)
5. Facilitate information sharing to ensure knowledge transfer and the elimination of single points of failure for an information system. This will be done through one-on-one discussions, group sessions to review system documentation, preparation of documentation illustrating system architecture, workflows and dependencies for project deliverables. Update immediate supervisor, other management team members and system stakeholders as needed regarding recommended implementation strategies and solutions.(15%)

All work products resulting from the project shall be considered “works made for hire” and are the property of the HHSC.HHSC may include pre-selection requirements that potential Vendors (and their Workers) submit to and satisfy criminal background checks as authorized by the Texas law. HHSC will pay no fees for interviews or discussions, which occur during the process of selecting a Worker(s).

Position will be 3 days remote with 2 days (Mon & Tues) required to be onsite at the location listed above. **Subject to change per the hiring team**

Minimum Requirements:

Actual
Years
Experience Years
Experience
Needed Required/
Preferred Skills/Experience 5 Required Experience with Medicaid Claims Processing 5 Required Experience in business objectives and problems and identifying alternative solutions 5 Required Experience in reviewing, analyzing, and evaluating user requirements, operational procedures, and problems to automate processing and/or to improve existing computer systems 5 Required Experience in writing detailed descriptions of user needs, program functions, and steps required to develop and/or modify computer program 5 Required Experience with cost/benefit analysis of systems and alternatives 5 Required Experience in analyzing and documenting input and output requirements, such as forms of data input, how data is to be summarized, and formats for reporting. 5 Required Experience with Azure DevOps and generation of wireframes 5 Required High level of sound logic and analytical ability difficult 5 Required Highly developed oral and written communications skills 5 Required High level of interpersonal skills to work effectively with others motivate employees and elicit work output 5 Required Knowledge and understanding of Information Technology industry trends, directions and market experience; ability to relate them to own organization 5 Required Knowledge of architectural concepts, principles, and tools relevant to infrastructure, information, applications, organizational structure, etc. 5 Required Knowledge of emerging technologies (new to company systems as well as those that are new to the information systems industry) 5 Required Knowledge of tools, techniques and good practices for protecting the integrity of corporate data and associated processing, company technology practices, standards and procedures 5 Required Knowledge of solution delivery utilizing Agile or Scrum methodology 2 Preferred Experience with Texas DIR Project Delivery Framework and document templates 2 Preferred Familiarity with company's information architecture and information management methodologies 2 Preferred Familiarity with the existing and planned software technology and the global, regional and local software architecture and infrastructure components

I need Three References

Reference Name ( Required ): Title (Optional) Company Name ( Required ): Phone Number ( Required include area code): E-mail address (Optional): Professional Relationship (Optional): Peer Co-Worker Supervisor
Customer End-User Subordinate
Peer Co-Worker Supervisor
Customer End-User Subordinate
Peer Co-Worker Supervisor
Customer End-User Subordinate