Systems Analyst

The University of Pittsburgh; Pittsburgh (Allegheny County); Hybrid; USD 70,000 - 93,000; Full time

Job summary

The University of Pittsburgh is seeking a Systems Analyst to collaborate with Admissions & Financial Aid to optimize financial aid systems and processes. You will analyze business needs and assist in implementing and maintaining system solutions, including reporting, data retrieval, and user training.

The role emphasizes cross-team coordination, documentation, and ongoing improvements to ensure data integrity and service quality.

Qualifications

• Analyze complex business needs and recommend process improvements.
• Support financial aid systems setup, maintenance, and data retrieval.
• Assist in development and testing of software updates for FA systems.
• Create end-user documentation and training materials.
• Collaborate with teams on system enhancements and reporting.

Responsibilities

• Assist with financial aid systems setup, maintenance and data retrieval.
• Contribute to process improvements and operational metrics.
• Support ongoing development of FA-related systems (PeopleSoft FA, Document Imaging, Scholarship System).
• Test software updates and generate reports to manage aid programs.
• Develop documentation and train end users on new processes.

Skills

Business analysis

SQL queries

Documentation

End-user training

Education

Bachelor's Degree

Tools

PeopleSoft

Document Imaging

Scholarship System

Job description

Job Description - Systems Analyst (26006670)

Systems Analyst

Admissions & Financial Aid - Pennsylvania-Pittsburgh - ( 26006670 )

Job Summary

Works with business groups to solve moderately complex problems using technology. Analyzes complex business needs and evaluates routine business processes to recommend process enhancements. Assists in helping more senior business analysts with more complex projects.

Essential Functions

• Assist with financial aid systems setup, maintenance, enhancement, oversight of specific duties as assigned, project management, financial aid data retrieval (query) and analysis, and working collaboratively with colleagues on the financial aid systems team and functional financial aid staff.

• Assist in the implementation, development, and improvement of business processes, operational metrics and performance.

• Support on-going development efforts of financial aid related systems. The systems supported include, but are not limited to, PeopleSoft Student System Financial Aid Module, Document Imaging, Scholarship System, PHEAA Program, Great Lakes Educational Loan Services, and state, federal and private agencies.

• Active participation in systems planning, development, testing, and program administration. Assist with running processes as part of daily production schedule, create reports and queries to proactively manage aid programs and troubleshoot issues to ensure data integrity.

• Serve as a point‑person responsible for effectively administering specifically identified processes and systems.

• Develop and maintain effective documentation and end‑user training.

• Assist in the development, implementation, and on‑going enhancement of electronic initiatives streamlining processes, enhancing program integrity, minimizing risk, and providing significant added value to customer service.

• Actively work to enhance service to institutional constituents through on‑going fit/gap review of business processes and workflow.

• Test software updates, patch bundles, programming revisions and new developments of software applications.

• Develop and retain knowledge of application interface specifications of offices impacting Admissions and Financial Aid, including, but not limited to Admissions, Registrar, Student Financials, Institutional Research, and academic units.

Physical Effort

Most work is sedentary, completed within an office setting. Employee must be able to move about the campus to meetings and travel to locations outside of the University of Pittsburgh.

The University of Pittsburgh is an equal opportunity employer / disability / veteran.

Assignment Category Full‑time regular

Job Classification Staff.Information Technology Business Analyst II

Job Family Information Technology

Job Sub‑Family Quality Management Solutions

Campus Pittsburgh

Minimum Education Level Required Bachelor's Degree

Minimum Years of Experience Required 2

Will this position accept substitution in lieu of education or experience? No

Work Schedule Monday - Friday, 8:30 a.m. - 5:00 p.m., some mornings, evenings and weekends may be required

Work Arrangement Hybrid: Combination of On‑Campus and Remote work as determined by the department.

Hiring Range To be determined based on qualifications

Relocation Offered No

Visa Sponsorship Provided No

Background Check For position finalists, employment with the University will require successful completion of a background check

Child Protection Clearances The following PA Act 153 clearances and background checks are required prior to commencement of employment and as a condition of continued employment: PA State Police Criminal Record Check, FBI Criminal Record Check, PA Child Abuse History Clearance.

The University of Pittsburgh is an equal opportunity employer / disability / veteran.