Systems Analyst- Onsite

Community Health Systems, Inc.; Laredo (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Community Health Systems, Inc. is seeking a Systems Analyst to evaluate, design, and support facility information systems to improve operations. You will work with IT, clinical staff, and department leaders to align needs with technology and ensure regulatory compliance.

You will configure and maintain systems, troubleshoot issues, analyze data, generate reports, and contribute to training materials while upholding HIPAA and cybersecurity standards in a fast-paced healthcare environment.

Qualifications

• Bachelor's degree required or equivalent combination.
• 2-4 years experience in systems analysis or IT support.
• Healthcare IT or EHR experience preferred.
• MBA or Master's degree preferred

Responsibilities

• Analyze, design, and implement facility information systems.
• Collaborate with end users, IT teams and leadership to define requirements.
• Configure, maintain, and troubleshoot systems for reliability.
• Support deployment and integration of new applications and upgrades.
• Develop documentation, workflows, and training materials.
• Provide user support and escalate complex issues.
• Perform data analysis and reporting to guide decisions.
• Ensure HIPAA, cybersecurity, and IT policy compliance.
• Coordinate with vendors for updates and integrations.
• Identify opportunities for automation to improve efficiency.
• Attend to other duties as assigned.
• Maintain regular attendance.
• Comply with policies.

Skills

Systems analysis

IT troubleshooting

Database management

SQL

Data analytics

EHR platforms

HIPAA compliance

Microsoft Office

Communication skills

Project management

Education

Bachelor's degree in Information Systems, Computer Science, Healthcare Informatics, Business Administration

Master's degree in Information Systems, Healthcare Administration, or Business Administration (MBA) preferred

Job description

Job Summary

The Systems Analyst is responsible for analyzing, designing, implementing, and supporting facility-based information systems to enhance operational efficiency and business processes. This role collaborates with IT teams, clinical staff, and department leaders to assess system needs, troubleshoot technical issues, and optimize system performance. The Systems Analyst ensures that technology solutions align with organizational objectives, regulatory requirements, and industry best practices.

Essential Functions

• Analyzes, designs, and implements information systems solutions to meet the operational and clinical needs of the facility.
• Collaborates with end users, IT teams, and leadership to assess system requirements and recommend enhancements or modifications.
• Performs system configuration, maintenance, and troubleshooting to ensure optimal functionality and user experience.
• Supports the implementation, testing, and integration of new applications, software upgrades, and system enhancements.
• Develops and maintains system documentation, workflows, and training materials to support end-user adoption and compliance.
• Provides technical support and issue resolution, responding to user inquiries and escalating complex problems as needed.
• Conducts data analysis and reporting, generating insights to support decision-making and improve system performance.
• Ensures compliance with HIPAA, cybersecurity, and organizational IT policies, maintaining data security and integrity.
• Collaborates with vendors and external partners to coordinate system updates, patches, and third-party integrations.
• Identifies opportunities for process automation, workflow optimization, and system improvements to enhance efficiency and reduce operational costs.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• Bachelor's Degree in Information Systems, Computer Science, Healthcare Informatics, Business Administration, or a related field required or
• A combination of education and relevant experience in systems analysis may be considered in lieu of a degree
• Master's Degree in Information Systems, Healthcare Administration, or Business Administration (MBA) preferred
• 2-4 years of experience in systems analysis, IT support, or application management required
• Experience in healthcare IT, clinical informatics, or electronic health records (EHR) systems preferred

Knowledge, Skills and Abilities

• Strong knowledge of systems analysis methodologies, software implementation, and IT troubleshooting.
• Experience with database management, reporting tools, and system integrations.
• Understanding of healthcare information systems, EHR platforms, and regulatory compliance (e.g., HIPAA, HITECH).
• Proficiency in Microsoft Office Suite, SQL, data analytics, and system configuration.
• Strong problem-solving skills with the ability to analyze complex technical issues and implement solutions.
• Excellent communication and collaboration skills to interact with IT teams, clinical staff, and leadership.
• Ability to manage multiple projects, prioritize tasks, and meet deadlines in a fast-paced environment.

Licenses and Certifications

• Certification in Healthcare IT (e.g., CPHIMS, Epic, Cerner, or other system-specific credentials) preferred