Systems & AI Interaction Designer (UI), FIS University Program

FIS; Jacksonville (FL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary and benefits

Professional education and development

Community service opportunities

Collaborative, flexible work culture

Support for charities

Job summary

FIS University Program in Jacksonville seeks an entry-level Systems & AI Interaction Designer (UI) to craft intuitive, AI-enabled learning experiences within digital workflows. You will work with experienced designers and cross-functional teams to shape user-centered solutions that guide and reinforce learning in the workflow.

You will contribute to design, testing, and refinement of scalable interaction solutions that drive engagement and adoption, leveraging data and feedback to understand

Qualifications

• Foundational understanding of user-centered design principles gained through coursework, internships, projects, or experience.
• Experience using design, prototyping, or collaboration tools to create digital experiences and workflows.
• Strong analytical, problem-solving, and communication skills for collaboration.
• Interest in AI and technologies aimed at improving learning and performance.

Responsibilities

• Design intuitive user interactions, prompts, and workflow experiences to support learning and performance.
• Collaborate with designers, product teams, and business partners to translate user needs into digital experiences.
• Assist with research, testing, and iterative improvements by collecting feedback and analyzing user data.
• Contribute to reusable interaction patterns and design components for consistency across solutions.
• Help refine interaction timing, workflow guidance, and personalization features to improve usability.

Skills

User-centered design

Prototyping tools

Analytical thinking

AI interest

Education

Bachelor's degree in HCI/UI design or related field

Job description

Position Type

Full time

Type Of Hire

Experienced (relevant combo of work and education)

Job Description

Every day, our teams help shape the future of finance. We collaborate, innovate, and solve complex challenges together. We foster an environment where every voice is valued, fresh ideas are encouraged, and people can do their best work. And we celebrate our success as one team. If you want to make an impact in fintech, we'd like to know: Are you FIS?

Join the 2027 FIS University Program!

As a full-time employee in the FIS University Program, you will have the opportunity to participate in team projects, community service activities, professional development seminars, and work with a team that is invested in your growth, development, and success.

This two-year full-time program begins with a series of AI-Enabled Learning Sprints designed to help you accelerate your impact from day one. Through this immersive experience, you will:

• Learn how to leverage AI alongside human judgment to solve real business challenges and create value in your role.
• Explore the financial technology industry, gain insight into FIS's business, and understand how innovation is shaping the future of fintech.
• Engage directly with senior leaders and industry experts to learn about their career journeys, leadership philosophies, and perspectives on the future of work.
• Build practical AI-enabled tools, including a personal prompt library and role-specific use cases that you can immediately apply in your daily work.

This position is for a January 25, 2027 start.

About the role:

As a Systems & AI Interaction Designer (UI), you will help create intuitive, AI-enabled experiences that support learning and skill development within digital workflows. Working alongside experienced designers and cross-functional partners, you will shape user-centered solutions that guide, reinforce, and personalize support in the flow of work. This early career role is ideal for someone who enjoys solving problems, improving digital experiences, and using data and feedback to understand how people interact with technology. You will contribute to the design, testing, and refinement of scalable interaction solutions that drive engagement and adoption.

What you will be doing:

• Design and support the development of intuitive user interactions, prompts, and workflow experiences that help people learn and perform more effectively.
• Collaborate with designers, product teams, and business partners to translate user needs into clear and engaging digital experiences.
• Assist with research, testing, and iterative improvements by gathering feedback and analyzing user interaction data.
• Contribute to the creation and maintenance of reusable interaction patterns and design components that support consistency across solutions.
• Help refine interaction timing, workflow guidance, and personalization features to improve usability and adoption.

What You Bring

• Bachelor's degree in user experience design, human-computer interaction, interaction design, digital design, psychology, educational technology, or a related field
• Foundational understanding of user-centered design principles and interaction design concepts gained through coursework, internships, projects, or professional experience.
• Experience using design, prototyping, or collaboration tools to create digital experiences and workflows.
• Strong analytical, problem-solving, and communication skills with the ability to contribute effectively in a collaborative environment.
• Interest in emerging technologies, artificial intelligence, and designing experiences that improve learning and performance.

What We Offer You

• Competitive salary and excellent benefits
• The chance to work on some of the most challenging, relevant issues in financial services & technology
• A broad range of professional education and personal development possibilities - FIS is your final career step!
• Time to support charities and give back to your community
• A work environment built on collaboration, flexibility, and respect

*Current and future sponsorship are not available for this position*

#FISU2027

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EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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